一项持续质量改进计划，使药学院专注于计划推进。
A continuous quality improvement program to focus a college of pharmacy on programmatic advancement.
机构信息
South Carolina College of Pharmacy, Medical University of South Carolina, Charleston, SC 29425, USA.
出版信息
Am J Pharm Educ. 2013 Aug 12;77(6):117. doi: 10.5688/ajpe776117.
OBJECTIVE
To enhance the achievement of a college of pharmacy's goals for education, research, and service missions by implementing an excellence program based on the Studer Group model for continuous quality improvement.
METHODS
The Studer model was combined with university strategic planning for a comprehensive quality-improvement program that was implemented over 5 years. The program included identifying and measuring key performance indicators, establishing specific "pillar" goals, aligning behaviors with goals and values, and training leaders.
RESULTS
Assessment of key performance indicators over 5 years demonstrated progress toward achieving college goals for student and faculty satisfaction, research funding, numbers of students seeking formal postgraduate training, and private giving.
CONCLUSIONS
Implementation of a continuous quality-improvement program based on the Studer program enabled the college to focus on and meet its yearly and strategic goals for all components of its mission.
目的
通过实施基于 Studer 集团持续质量改进模式的卓越计划，提高药学院在教育、研究和服务任务方面的目标实现程度。
方法
将 Studer 模式与大学战略规划相结合，制定了一个为期 5 年的全面质量改进计划。该计划包括确定和衡量关键绩效指标，设立具体的“支柱”目标，使行为与目标和价值观保持一致，并对领导层进行培训。
结果
5 年来对关键绩效指标的评估表明，学生和教师满意度、研究经费、寻求正式研究生培训的学生人数和私人捐赠等方面都朝着实现学院目标的方向取得了进展。
结论
实施基于 Studer 计划的持续质量改进计划使学院能够专注于并实现其使命所有组成部分的年度和战略目标。
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