Hospice of Sacred Heart, Eugene, Oregon 97401, USA.
Omega (Westport). 2013;67(1-2):97-107. doi: 10.2190/OM.67.1-2.k.
Hospice of Sacred Heart, an agency of PeaceHealth Oregon, experienced a dramatic increase in its census beginning in 2007. The spiritual care team noticed the number of referrals was decreasing while the census was increasing. A quality improvement initiative was conducted, including a staff survey, an education program about spirituality and the role of chaplains on interdisciplinary teams in the hospice setting, and an audit of the chaplain's daily allocation of time. These actions resulted in an increase in the use of spiritual care services by patients and staff and the addition of two full-time, benefited chaplain positions.
圣心临终关怀机构（Hospice of Sacred Heart）是俄勒冈州和平健康医疗组织（PeaceHealth Oregon）的下属机构，自 2007 年起收容人数显著增加。精神关怀团队注意到转介人数在减少，而收容人数却在增加。随后，机构开展了一项质量改进计划，包括员工调查、关于精神关怀和教堂司事在临终关怀环境中的跨学科团队中的作用的教育项目，以及对教堂司事日常时间分配的审核。这些行动导致患者和员工对精神关怀服务的使用增加，并增设了两个全职、带薪的教堂司事职位。
