Ferraton-Rollin Marie, Magné Nicolas, Gonthier Régis, Merrouche Yacine, Bois Christophe
Faculté de médecine Jacques-Lisfranc, 15, rue Ambroise-Paré, 42023 Saint-Étienne, France.
Bull Cancer. 2013 Oct;100(10):955-62. doi: 10.1684/bdc.2013.1825.
The announcement of the diagnosis of cancer is difficult for doctors and patients alike. The main objective is the study of announcement's techniques used by physicians to send their patients in cancer centers. The second objective is to analyze encountered difficulties and experience of the announcement of the diagnosis. The final objective would be to provide practical ideas for GPs for a better communication with their patients in this announcement. We have conducted a qualitative study by interviewing fifteen GPs. The fifteen semi-structured interviews have been recorded and transcribed verbatim. A first analysis has been done manually to achieve a set of nodes and then in a second time using N Vivo Software 9. Most of the GPs break the news of cancer with or without pathology. They know the basics of patient-physician communication to promote the patient's expression. Some doctors have a positive experience and claim their role in this announcement. Their negative experience is linked to representations made about the disease and generated feeling. The results of this study show a need of training for physicians in order to acquire know-how and attitude at the time of cancer announcement.
对医生和患者来说,宣布癌症诊断都并非易事。主要目的是研究医生在癌症中心告知患者病情时所采用的告知技巧。第二个目的是分析在诊断告知过程中遇到的困难和经验。最终目的是为全科医生提供实用的建议,以便他们在这种告知中能更好地与患者沟通。我们通过采访15名全科医生进行了一项定性研究。这15次半结构化访谈均已录音并逐字转录。首先进行了人工分析以得出一组节点,然后第二次使用NVivo软件9进行分析。大多数全科医生会告知癌症诊断结果,无论有无病理报告。他们了解医患沟通的基本要点以促进患者表达。一些医生有积极的经验并认可自己在告知过程中的作用。他们的负面经验与对疾病的认知及产生的感受有关。这项研究结果表明,医生需要接受培训,以便在宣布癌症诊断时掌握技能和具备相应态度。