加拿大安大略省公费成瘾和赌博问题治疗机构的等候时间。
Wait times for publicly funded addiction and problem gambling treatment agencies in Ontario, Canada.
机构信息
Factor-Inwentash Faculty of Social Work, University of Toronto, 246 Bloor Street W, Toronto, ON M5S 1 V4, Canada.
出版信息
BMC Health Serv Res. 2013 Nov 19;13:483. doi: 10.1186/1472-6963-13-483.
BACKGROUND
This study describes the definitions of wait times and intake processes used by drug and problem gambling treatment agencies in Ontario, Canada, as well as the various strategies employed to ameliorate client backlog.
METHODS
An online survey was developed and distributed to 203 publicly-funded, provincial substance use and problem gambling treatment agencies from June to August, 2011. All aspects of the intake process were covered in the survey.
RESULTS
Based on 139 responses, six different wait time periods were identified. Additional analyses were completed by type of service offered. Suggestions for effective interventions to shorten wait times and recommendations for future research are provided.
CONCLUSION
The results of this study highlight a need for standardized definitions of wait times across substance use and problem gambling treatment services.
背景
本研究描述了加拿大安大略省药物和赌博问题治疗机构使用的等待时间和受理流程的定义，以及为减少客户积压而采用的各种策略。
方法
2011 年 6 月至 8 月期间，我们向 203 家提供资金支持的省级物质使用和赌博问题治疗机构在线发放了调查问卷，涵盖了受理流程的各个方面。
结果
基于 139 份回复，确定了六种不同的等待时间。还按服务类型完成了进一步的分析。本文提供了有效缩短等待时间的干预措施建议和未来研究的建议。
结论
本研究结果强调需要在物质使用和赌博问题治疗服务中对等待时间进行标准化定义。
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