Plymouth University, UK.
Health Informatics J. 2013 Dec;19(4):281-99. doi: 10.1177/1460458212474908.
Implementation of e-health in mental health services requires that we are aware of stakeholders' concerns. We ascertained the views of mental health professionals and mental health service users through the (1) development of 12 topics based on the research literature, (2) presentation to 31 participants (19 mental health professionals and 12 mental health service users) and discussion in three 1-week programmes, (3) thematic analysis of transcripts, and (4) comparison with the literature to identify areas requiring attention in e-health implementation. This method of engaging mental health service users and mental health professionals was effective. We identified areas that (1) should be the first to implement (e.g. discussion forums, email, and Skype), (2) where further education and engagement are necessary before e-health methods could be used (e.g. unsupported computerised cognitive behavioural therapy, computer-patient interviewing, and patient access to online medical records), and (3) for further research (e.g. the impact of bad online experiences).
实施电子健康服务在精神卫生服务中要求我们了解利益相关者的关注点。我们通过以下方式确定了精神卫生专业人员和精神卫生服务使用者的意见：（1）基于研究文献制定了 12 个主题，（2）向 31 名参与者（19 名精神卫生专业人员和 12 名精神卫生服务使用者）展示并在三个为期一周的方案中进行讨论，（3）对记录进行主题分析，以及（4）与文献进行比较以确定电子健康实施中需要注意的领域。这种让精神卫生服务使用者和精神卫生专业人员参与的方法是有效的。我们确定了需要优先实施的领域（例如，论坛、电子邮件和 Skype）、需要进一步教育和参与才能使用电子健康方法的领域（例如，未经支持的计算机化认知行为疗法、计算机患者访谈和患者访问在线病历），以及需要进一步研究的领域（例如，不良在线体验的影响）。
