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Patient satisfaction: history, myths, and misperceptions.

作者信息

Siegrist Richard Bolton

机构信息

Director of innovation and entrepreneurship, and associate academic director of the master's in health care management program, and adjunct lecturer on management at the Harvard School of Public Health in Boston.

出版信息

Virtual Mentor. 2013 Nov 1;15(11):982-7. doi: 10.1001/virtualmentor.2013.15.11.mhst1-1311.

DOI:10.1001/virtualmentor.2013.15.11.mhst1-1311
PMID:24257092
Abstract
摘要

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