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潜藏为一种积极参与过程:对参与在线癌症支持小组的纵向调查。

Lurking as an active participation process: a longitudinal investigation of engagement with an online cancer support group.

作者信息

Han Jeong Yeob, Hou Jiran, Kim Eunkyung, Gustafson David H

机构信息

a Department of Telecommunications , University of Georgia.

出版信息

Health Commun. 2014;29(9):911-23. doi: 10.1080/10410236.2013.816911. Epub 2013 Dec 17.

Abstract

To better understand participation in computer-mediated social support (CMSS) groups for breast cancer patients, this study examines two overarching questions of (1) who are posters, lurkers, or nonusers and (2) what role do these different types of engagement play in explaining psychosocial health outcomes? This study incorporates the comprehensive model of information seeking and two competing models of social enhancement and social compensation, as well as the literature on lurking and posting behaviors in online groups to answer research questions. Our findings suggest that patterns of engagement in a CMSS group differed according to patients' sociodemographic characteristics and psychosocial factors. In addition, we found that lurkers had a higher level of perceived functional well-being than posters at 3 months post baseline. Theoretical and practical implications for effective online cancer support group campaigns are discussed.

摘要

为了更好地理解乳腺癌患者参与计算机介导的社会支持(CMSS)群组的情况,本研究探讨了两个总体问题:(1)谁是发帖者、潜水者或非使用者;(2)这些不同类型的参与在解释心理社会健康结果方面发挥着什么作用?本研究纳入了信息寻求综合模型以及社会增强和社会补偿这两种相互竞争的模型,还有关于在线群组中潜水和发帖行为的文献,以回答研究问题。我们的研究结果表明,CMSS群组中的参与模式因患者的社会人口学特征和心理社会因素而异。此外,我们发现,在基线后3个月时,潜水者的感知功能幸福感水平高于发帖者。本文还讨论了有效开展在线癌症支持群组活动的理论和实践意义。

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