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[公众眼中麻醉医生的职业形象。信息提供及既往学科经历的影响]

[Professional image of anesthetists in the general public. Influence of provision of information and previous experience with the discipline].

作者信息

Baja J, Welker A S, Beck G, Schleppers A, Fischer M, Weiß C

机构信息

Klinik für Anästhesiologie und Operative Intensivmedizin, Uniklinik Köln, Kerpener Str. 62, 50937, Köln, Deutschland,

出版信息

Anaesthesist. 2014 Feb;63(2):114-21. doi: 10.1007/s00101-013-2276-5. Epub 2013 Dec 20.

Abstract

BACKGROUND

The profession of the anesthetist in Germany includes the disciplines anesthesia, intensive care, emergency and pain medicine. Despite the versatility and competence of the profession, patients do not appear to have recognized anesthesiology as a medical discipline or anesthetists as medical doctors.

AIM

This study was conducted with the aim of estimating how previous experience and information gathered before contact with the anesthetist for premedication have influenced and changed the perception of patients with regards to the professional fields and the characteristics of anesthetists.

MATERIAL AND METHODS

A total of 3,950 patients from 3 German hospitals were asked to answer a questionnaire handed out by the assistance nurse in the premedication area prior to the medical consultation with the duty anesthetist. The questions involved the patient perception of the discipline, the characteristics of anesthetists and also evaluated the patient previous experience and provision of information. According to the answers 1,753 patients were considered eligible for the study and were categorized into subgroups I-IV (group I interested and experienced with operations, group II interested but inexperienced, group III uninterested but experienced and group IV neither interested nor experienced) for statistical analysis.

RESULTS

Of the respondents 56.2 % had obtained previous information from a general practitioner followed by acquaintances (21.4 %) and the internet (19.9 %), which significantly differed with age. Interested and experienced patients showed the best perception of the profession. Often, the knowledge of interested and uninterested persons did not significantly differ. Interested patients and those with experience of anesthesiology had the best knowledge of anesthesiology. Performing anesthesia was most often identified by all groups (50.9-95.3 %) as a function of anesthetists while the other professional fields were recognized correctly by only 5.8-26.6 %. Depending on the group 41.0-84.4 % regarded anesthetists as medical doctors. Only 15.0-78.3 % of other attributes were associated with anesthetists.

CONCLUSION

Unfortunately, the perception of patients on the versatility and characteristics of anesthetists are poorly developed. However, the knowledge differs significantly depending on previous experience and gathered information. Interestingly patients with previous experience mostly showed better knowledge compared to interested patients. Results suggest that personal interaction, patient-physician communication in general and improved collaboration between general practitioners and anesthetists are the key elements for better patient knowledge, which could lead to increased patient satisfaction.

摘要

背景

德国麻醉师这一职业涵盖麻醉、重症监护、急诊和疼痛医学等学科。尽管该职业具有多样性和专业性,但患者似乎并未将麻醉学视为一门医学学科,也未将麻醉师视为医生。

目的

本研究旨在评估患者在与麻醉师进行术前用药咨询之前所积累的经验和获取的信息,是如何影响并改变他们对麻醉师专业领域和特点的认知的。

材料与方法

来自德国3家医院的3950名患者被要求在与值班麻醉师进行医疗咨询前,回答术前用药区护理助理发放的问卷。问题涉及患者对该学科的认知、麻醉师的特点,同时也评估了患者以往的经验和信息获取情况。根据回答,1753名患者被认为符合研究条件,并被分为I - IV组(I组对手术感兴趣且有经验,II组感兴趣但无经验,III组不感兴趣但有经验,IV组既不感兴趣也无经验)进行统计分析。

结果

在受访者中,56.2%的人之前从全科医生那里获取过信息,其次是熟人(21.4%)和互联网(19.9%),这在不同年龄段存在显著差异。感兴趣且有经验的患者对该职业的认知最好。通常,感兴趣的人和不感兴趣的人的知识水平没有显著差异。对麻醉学感兴趣的患者和有麻醉学经验的人对麻醉学了解最多。所有组中,大多数(50.9 - 95.3%)都认为麻醉是麻醉师的职责,而其他专业领域只有5.8 - 26.6%的人能正确识别。根据分组情况,41.0 - 84.4%的人认为麻醉师是医生。只有15.0 - 78.3%的其他属性与麻醉师相关。

结论

遗憾的是,患者对麻醉师的多样性和特点的认知尚不完善。然而,根据以往经验和所获信息的不同,患者的认知存在显著差异。有趣的是,有过相关经验的患者通常比感兴趣的患者了解得更多。结果表明,人际互动、一般的医患沟通以及全科医生与麻醉师之间更好的协作是提高患者认知水平的关键因素,这可能会提高患者满意度。

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