Scott Jason
Witham Health Services, Lebanon, IN, USA.
Radiol Manage. 2013;Suppl:11-6.
How leaders deal with a variety of feelings will deduce how successful they are in dealing with the daily challenges of being in a leadership position. Successful healthcare leaders are those who lead with heart and possess the soft skills needed to positively influence others. All humans have two minds: the rational one and the emotional one, which operate in tight harmony to assist in decision making. When passions surge, the emotional mind takes over and sometimes makes a decision before the rational mind has time to react. Some strategies to help leaders strengthen emotional intelligence include keeping an emotional journal, daily meditation, positive visualization, appreciative inquiry, thought before action, and empathetic listening. Four skills that will enhance an individual's emotional intelligence include self awareness, self management, social management, and relationship management.
领导者如何应对各种情绪，将推断出他们在应对领导职位的日常挑战时有多成功。成功的医疗保健领导者是那些用心领导并具备积极影响他人所需软技能的人。所有人都有两种思维：理性思维和情感思维，它们紧密协作以辅助决策。当激情澎湃时，情感思维会占据主导，有时会在理性思维有时间做出反应之前就做出决定。一些帮助领导者增强情商的策略包括写情绪日记、每日冥想、积极想象、欣赏式探询、行动前思考以及同理心倾听。四种能提升个人情商的技能包括自我意识、自我管理、社交管理和关系管理。
