GESAAF - University of Florence, Piazzale delle Cascine, 18, 50144 Florence, Italy.
UniCeSV - University of Florence, Piazzale delle Cascine, 18, 50144 Florence, Italy.
Appetite. 2014 Apr;75:117-27. doi: 10.1016/j.appet.2013.12.013. Epub 2013 Dec 24.
The aim of the study is the elicitation of the consumer's semantic perception of different alcoholic beverages in order to provide information for the definition of communication strategies for both the private sector (and specifically the wine industry) and the public decision maker. Such information can be seen as the basis of a wider social marketing construct aimed at the promotion of responsible drinking among young consumers. The semantic differential approach was used in this study. The data collection was based on a survey to 430 consumers between 18 and 35years old in Tuscany, Italy. The database was organized in a three-way structure, indexing the data in a multiway matrix. The data were processed using a Multiple Factor Analysis (MFA). Moreover, homogeneous clusters of consumers were identified using a Hierarchical Clustering on Principal Components (HCPC) approach. The results of the study highlight that beer and spirits are mainly perceived as "Young", "Social", "Euphoric", "Happy", "Appealing" and "Trendy" beverages, while wine is associated mostly with terms such as "Pleasure", "Quality" and "Comfortable". Furthermore, the cluster analysis allowed for the identification of three groups of individuals with different approaches to alcohol drinking. The results of the study supply a useful information framework for the elaboration of specific communication strategies that, based on the drinking habits of young consumers and their perception of different beverages, can use a language that is very close to the consumer typologies. Such information can be helpful for both private and public communication strategies.
本研究旨在探讨消费者对不同酒精饮料的语义感知,以为私营部门(特别是葡萄酒行业)和公共决策者制定沟通策略提供信息。这些信息可以被视为一个更广泛的社会营销结构的基础,旨在促进年轻消费者负责任地饮酒。本研究采用了语义差异法。数据收集基于对意大利托斯卡纳地区 430 名 18 至 35 岁消费者的调查。数据库以三向结构组织,在多维矩阵中索引数据。使用多元因素分析(MFA)处理数据。此外,还使用基于主成分的层次聚类(HCPC)方法识别了同质的消费者群。研究结果表明,啤酒和烈酒主要被视为“年轻”、“社交”、“兴奋”、“快乐”、“吸引人”和“时尚”的饮料,而葡萄酒则主要与“愉悦”、“品质”和“舒适”等术语相关联。此外,聚类分析还确定了三组具有不同饮酒方式的个体。研究结果为制定特定沟通策略提供了有用的信息框架,这些策略可以根据年轻消费者的饮酒习惯和他们对不同饮料的感知,使用非常接近消费者类型的语言。这些信息对私营和公共沟通策略都有帮助。