Dr. Auerbach is professor of medicine, University of California, San Francisco Division of Hospital Medicine, San Francisco, California. Dr. Patel is resident physician, Perelman School of Medicine, University of Pennsylvania, Section of Hospital Medicine, Philadelphia, Pennsylvania. Dr. Metlay is professor of medicine, Perelman School of Medicine, University of Pennsylvania, Section of Hospital Medicine, Philadelphia, Pennsylvania. Dr. Schnipper is associate professor of medicine, Division of General Medicine, Brigham and Women's Hospital, and Harvard Medical School, Boston, Massachusetts. Dr. Williams is professor of medicine, Northwestern University Feinberg School of Medicine, Division of Hospital Medicine, Chicago, Illinois. Dr. Robinson is physician in chief and associate chief medical officer, Christiana Care Health System, Wilmington, Delaware. Dr. Kripalani is associate professor, Section of Hospital Medicine, Division of General Internal Medicine and Public Health, Department of Medicine, Vanderbilt University, Nashville, Tennessee. Dr. Lindenauer is associate professor of medicine, Tufts University School of Medicine, Boston, Massachusetts, and director, Center for Quality of Care Research, Baystate Medical Center, Springfield, Massachusetts.
Acad Med. 2014 Mar;89(3):415-20. doi: 10.1097/ACM.0000000000000139.
Converting the health care delivery system into a learning organization is a key strategy for improving health outcomes. Although the collaborative learning organization approach has been successful in neonatal intensive care units and disease-specific collaboratives, there are few examples in general medicine and none in adult medicine that have leveraged the role of hospitalists nationally across multiple institutions to implement improvements. The authors describe the rationale for and early work of the Hospital Medicine Reengineering Network (HOMERuN), a collaborative of hospitals, hospitalists, and multidisciplinary care teams founded in 2011 that seeks to measure, benchmark, and improve the efficiency, quality, and outcomes of care in the hospital and afterwards. Robust and timely evaluation, with learning and refinement of approaches across institutions, should accelerate improvement efforts. The authors review HOMERuN's collaborative model, which focuses on a community-based participatory approach modified to include hospital-based staff as well as the larger community. HOMERuN's initial project is described, focusing on care transition measurement using perspectives from the patient, caregiver, and providers. Next steps and sustainability of the organization are discussed, including benchmarking, collaboration, and effective dissemination of best practices to stakeholders.
将医疗服务提供系统转变为学习型组织是改善健康结果的关键策略。虽然协作学习型组织方法在新生儿重症监护病房和特定疾病的协作中取得了成功,但在普通医学中很少有例子,在成人医学中也没有利用全国范围内的医院医生的角色来在多个机构中实施改进。作者描述了医院医学再造网络(HOMERuN)的基本原理和早期工作,这是一个由医院、医院医生和多学科护理团队于 2011 年成立的合作组织,旨在衡量、基准测试和改善医院内及之后的医疗效率、质量和结果。强有力和及时的评估,以及跨机构方法的学习和改进,应该会加速改进工作。作者回顾了 HOMERuN 的协作模式,该模式侧重于以社区为基础的参与式方法,经过修改后纳入了医院工作人员以及更大的社区。描述了 HOMERuN 的初始项目,重点是使用患者、护理人员和提供者的观点来衡量护理过渡。接下来讨论了组织的下一步措施和可持续性,包括基准测试、协作以及向利益相关者有效传播最佳实践。