Teclaw Robert, Osatuke Katerine, Fishman Jonathan, Moore Scott C, Dyrenforth Sue
Author Affiliations: National Center for Organization Development, Veterans Health Administration (Drs Teclaw, Osatuke, Fishman, Moore, and Dyrenforth), Cincinnati, and Department of Psychology, Miami University (Dr Fishman), Oxford, Ohio.
Health Care Manag (Frederick). 2014 Jan-Mar;33(1):4-19. doi: 10.1097/01.HCM.0000440616.31891.2d.
This study estimated the relative influence of age/generation and tenure on job satisfaction and workplace climate perceptions. Data from the 2004, 2008, and 2012 Veterans Health Administration All Employee Survey (sample sizes >100 000) were examined in general linear models, with demographic characteristics simultaneously included as independent variables. Ten dependent variables represented a broad range of employee attitudes. Age/generation and tenure effects were compared through partial η(2) (95% confidence interval), P value of F statistic, and overall model R(2). Demographic variables taken together were only weakly related to employee attitudes, accounting for less than 10% of the variance. Consistently across survey years, for all dependent variables, age and age-squared had very weak to no effects, whereas tenure and tenure-squared had meaningfully greater partial η(2) values. Except for 1 independent variable in 1 year, none of the partial η(2) confidence intervals for age and age-squared overlapped those of tenure and tenure-squared. Much has been made in the popular and professional press of the importance of generational differences in workplace attitudes. Empirical studies have been contradictory and therefore inconclusive. The findings reported here suggest that age/generational differences might not influence employee perceptions to the extent that human resource and management practitioners have been led to believe.
本研究估计了年龄/代际和任期对工作满意度及工作场所氛围认知的相对影响。对2004年、2008年和2012年退伍军人健康管理局全员工调查(样本量>100,000)的数据进行了一般线性模型分析,同时将人口统计学特征作为自变量纳入。十个因变量代表了广泛的员工态度。通过偏η²(95%置信区间)、F统计量的P值和总体模型R²对年龄/代际和任期效应进行了比较。综合来看,人口统计学变量与员工态度的相关性较弱,解释的方差不到10%。在各调查年份中,对于所有因变量,年龄及其平方的影响非常微弱或无影响,而任期及其平方的偏η²值则显著更大。除了某一年的一个自变量外,年龄及其平方的偏η²置信区间与任期及其平方的置信区间均无重叠。大众媒体和专业刊物对工作场所态度上的代际差异的重要性多有论述。实证研究结果相互矛盾,因此尚无定论。此处报告的研究结果表明,年龄/代际差异对员工认知的影响可能没有达到人力资源和管理人员所认为的程度。