Knapp Herschel, Hagedorn Hildi, Anaya Henry D
U.S. Department of Veterans Affairs, Health Services Research and Development, Los Angeles, CA, USA
Minneapolis VA Healthcare System, QUERI for Substance Use Disorders and Center for Chronic Disease Outcomes Research, Minneapolis, MN, USA.
Int J STD AIDS. 2014 Oct;25(12):837-43. doi: 10.1177/0956462414521796. Epub 2014 Jan 30.
In 2008, nurse-administered HIV oral rapid testing (RT) was introduced at the Veterans Affairs Primary Care Clinic in Downtown Los Angeles. Analysis at five years revealed variable yet increasing rates of HIV RT at that facility despite the fact that no post-launch support was provided by the implementation team. Qualitative interviews among stakeholders conducted at five years revealed the pre-existing implementation practices endemic to this clinic that facilitated this unprecedented success (e.g. history of positive quality improvement implementations, leadership support, clinician involvement at each step of the process to facilitate empowerment, ownership and feasible customisation of the implementation, cohesive communication among clinicians and leadership, training, efficient supply pathway, progressive performance feedback and ongoing encouragement).
2008年,洛杉矶市中心的退伍军人事务初级保健诊所引入了由护士执行的艾滋病毒口服快速检测(RT)。五年后的分析显示,尽管实施团队在推出后没有提供支持,但该机构的艾滋病毒快速检测率仍有变化但呈上升趋势。五年后对利益相关者进行的定性访谈揭示了该诊所特有的现有实施做法,这些做法促成了这一前所未有的成功(例如,积极的质量改进实施历史、领导支持、临床医生在过程的每个步骤参与以促进赋权、自主和可行的实施定制、临床医生与领导之间的紧密沟通、培训、高效的供应途径、渐进的绩效反馈和持续的鼓励)。