Dean and Professor, Widener University, Chester, PA, USA.
J Nurs Scholarsh. 2014 Jul;46(4):281-91. doi: 10.1111/jnu.12080. Epub 2014 Apr 22.
The purpose of this study was to examine workplace bullying victims' perceptions of what they heard their bully counterparts say through their use of prosody.
From a sampling frame of 89 manuscripts referenced in the authors' previous studies, we identified a subset (n = 10) that included quotes regarding bullying victims' perceptions of communication experiences with their bully perpetrators.
We used hermeneutics and a recursive metasynthesis to interpret quotes embedded in the manuscripts chosen for this study.
Two-thirds of language is expressed nonverbally through prosody or "manner of speaking"-rhythm, stress, intonation, and vocabulary choice. We found that as bullies communicated with their intended victims over time, they used prosody across subtle, linked communications, or boldly and openly in public venues, to establish a context-embedded, one-way communication process of "doublespeak."
Bullies' confusing prosodic communication processes served to recontexualize victims' situations and, through mechanisms largely unacknowledged by the victims, to subtly demean their personhood, and to shame them and render them voiceless.
This study directs formal attention to the language of workplace bullying. Further study might strengthen opportunities to effectively address and curtail the long-term personal, professional, and organizational injuries deriving from workplace bullying.
本研究旨在通过韵律研究，探讨工作场所欺凌受害者对其欺凌者所说内容的感知。
在作者之前研究中引用的 89 篇手稿的抽样框架中，我们选择了一个子集（n=10），其中包括有关欺凌受害者对与欺凌者之间交流经历的看法的引文。
我们使用解释学和递归元综合解释了本研究中所选手稿中的引文。
三分之二的语言是通过韵律或“说话方式”——节奏、重音、语调以及词汇选择来表达的。我们发现，随着欺凌者随着时间的推移与目标受害者进行沟通，他们会在微妙的、相关的沟通中或在公开场合大胆、公开地使用韵律，以建立一种语境嵌入的、单向的“双重话语”沟通过程。
欺凌者令人困惑的韵律沟通过程重新构建了受害者的情境，并通过受害者在很大程度上未意识到的机制，微妙地贬低他们的人格，使他们感到羞耻，并使他们无法发声。
本研究正式关注工作场所欺凌的语言。进一步的研究可能会为有效解决和遏制工作场所欺凌所带来的长期个人、职业和组织伤害提供机会。
