Goode Natassia, Salmon Paul M, Lenné Michael G, Hillard Peter
University of the Sunshine Coast Accident Research, University of the Sunshine Coast, Locked Bag 4, Maroochydore DC, QLD 4558, Australia; Monash University Accident Research Centre, Monash Injury Research Institute, Building 70, Monash University, VIC 3800, Australia.
University of the Sunshine Coast Accident Research, University of the Sunshine Coast, Locked Bag 4, Maroochydore DC, QLD 4558, Australia.
Accid Anal Prev. 2014 Jul;68:181-91. doi: 10.1016/j.aap.2013.09.025. Epub 2013 Oct 5.
Injuries resulting from manual handling tasks represent an on-going problem for the transport and storage industry. This article describes an application of a systems theory-based approach, Rasmussen's (1997. Safety Science 27, 183), risk management framework, to the analysis of the factors influencing safety during manual handling activities in a freight handling organisation. Observations of manual handling activities, cognitive decision method interviews with workers (n=27) and interviews with managers (n=35) were used to gather information about three manual handling activities. Hierarchical task analysis and thematic analysis were used to identify potential risk factors and performance shaping factors across the levels of Rasmussen's framework. These different data sources were then integrated using Rasmussen's Accimap technique to provide an overall analysis of the factors influencing safety during manual handling activities in this context. The findings demonstrate how a systems theory-based approach can be applied to this domain, and suggest that policy-orientated, rather than worker-orientated, changes are required to prevent future manual handling injuries.
人工搬运任务导致的伤害对运输和存储行业来说是一个持续存在的问题。本文描述了一种基于系统理论的方法——拉斯穆森（1997年，《安全科学》第27卷，第183页）的风险管理框架——在分析货运组织中人工搬运活动期间影响安全的因素方面的应用。通过观察人工搬运活动、对工人进行认知决策方法访谈（n = 27）以及对经理进行访谈（n = 35）来收集有关三项人工搬运活动的信息。使用层次任务分析和主题分析来识别拉斯穆森框架各层次中的潜在风险因素和绩效塑造因素。然后使用拉斯穆森的Accimap技术整合这些不同的数据来源，以全面分析在此背景下人工搬运活动期间影响安全的因素。研究结果展示了基于系统理论的方法如何应用于该领域，并表明需要进行以政策为导向而非以工人为导向的变革，以防止未来发生人工搬运伤害。
