Schmidt Lisa, Sjöström John, Antonsson Ann-Beth
IVL Swedish Environmental Research Institute, Stockholm, Sweden.
KTH Royal School of Technology, Stockholm, Sweden.
Work. 2015 Jun 5;51(2):229-37. doi: 10.3233/WOR-141855.
Occupational health services (OHS) are often described as an important resource to reduce work-related diseases and improve the workplace.
This paper identifies key factors for successful collaboration between Swedish OHS providers and their client companies.
Interviews were carried out with representatives of 15 companies and their OHS providers. The interviews were transcribed and their content analyzed.
The results revealed that successful collaboration was highly correlated with six factors. First, the collaboration depends on both parties; ``it takes two to tango''. Second, the company and the OHS provider have a joint commitment to a long-term collaboration. Third, the collaboration is built on frequent contact at different organizational levels. Fourth, the company has a well-structured work environment for occupational health and safety management. Fifth, the OHS provider uses a consultative approach in its prevention and promotion activities. Finally, OHS providers seek to treat the company, not the individual.
Our research indicates that a successful collaboration requires both occupational health and safety management (OHSM) within the company and the assistance of a competent OHS provider. A change toward more promotion and prevention services benefits the company, since the occupational health services are better tailored to the company's needs.
职业健康服务（OHS）通常被视为减少与工作相关疾病及改善工作场所的一项重要资源。
本文确定瑞典职业健康服务提供者与其客户公司成功合作的关键因素。
对15家公司及其职业健康服务提供者的代表进行了访谈。对访谈内容进行了转录和分析。
结果显示，成功的合作与六个因素高度相关。第一，合作取决于双方；“一个巴掌拍不响”。第二，公司和职业健康服务提供者对长期合作有共同承诺。第三，合作建立在不同组织层面的频繁联系之上。第四，公司拥有结构完善的职业健康与安全管理工作环境。第五，职业健康服务提供者在其预防和推广活动中采用协商方法。最后，职业健康服务提供者寻求为公司而非个人提供服务。
我们的研究表明，成功的合作既需要公司内部的职业健康与安全管理（OHSM），也需要称职的职业健康服务提供者的协助。向更多推广和预防服务的转变对公司有利，因为职业健康服务能更好地满足公司需求。
