Pharmacists Connect and CARE: Transforming pharmacy customers into patients.
作者信息
Guirguis Lisa M, Johnson Sherrill, Emberley Philip
机构信息
Faculty of Pharmacy and Pharmaceutical Sciences (Guirguis), University of Alberta, Edmonton.
出版信息
Can Pharm J (Ott). 2014 May;147(3):149-53. doi: 10.1177/1715163514530098.
Abstract
摘要
相似文献
1
Pharmacists Connect and CARE: Transforming pharmacy customers into patients.药剂师的联系与关怀：将药房顾客转变为患者。
Can Pharm J (Ott). 2014 May;147(3):149-53. doi: 10.1177/1715163514530098.
2
Challenges to counseling customers at the pharmacy counter--why do they exist?在药店柜台为顾客提供咨询服务所面临的挑战——它们为何存在？
Res Social Adm Pharm. 2012 May-Jun;8(3):253-7. doi: 10.1016/j.sapharm.2011.05.002. Epub 2011 Sep 28.
3
Perceptions, use and attitudes of pharmacy customers on complementary medicines and pharmacy practice.药剂师顾客对补充药物和药房实践的认知、使用和态度。
BMC Complement Altern Med. 2010 Jul 20;10:38. doi: 10.1186/1472-6882-10-38.
4
A survey of Estonian consumer expectations from the pharmacy service and a comparison with the opinions of pharmacists.爱沙尼亚消费者对药房服务的期望调查以及与药剂师意见的比较。
Pharm World Sci. 2007 Oct;29(5):546-50. doi: 10.1007/s11096-007-9102-6. Epub 2007 May 12.
5
Encounters with immigrant customers: perspectives of Danish community pharmacy staff on challenges and solutions.与移民顾客的接触：丹麦社区药房工作人员对挑战与解决方案的看法
Int J Pharm Pract. 2013 Jun;21(3):139-50. doi: 10.1111/j.2042-7174.2012.00237.x. Epub 2012 Sep 21.
6
The quality of self-care counselling by pharmacy practitioners, supported by IT-based clinical guidelines.由基于信息技术的临床指南支持的药剂师提供的自我护理咨询服务质量。
Pharm World Sci. 2007 Apr;29(2):67-72. doi: 10.1007/s11096-006-9073-z. Epub 2007 Jan 9.
7
Digital transformation of pharmacists' clinical services.药师临床服务的数字化转型。
J Am Pharm Assoc (2003). 2019 Mar-Apr;59(2S):S8-S12. doi: 10.1016/j.japh.2018.10.016. Epub 2018 Dec 19.
8
Estimating problem drinking among community pharmacy customers: what did pharmacists think of the method?评估社区药房顾客中的问题饮酒情况：药剂师对该方法有何看法？
Int J Pharm Pract. 2010 Oct;18(5):290-6. doi: 10.1111/j.2042-7174.2010.00044.x.
9
Training pharmacists and pharmacy assistants in the stage-of-change model of smoking cessation: a randomised controlled trial in Scotland.对药剂师和药房助理进行戒烟行为改变阶段模型培训：苏格兰的一项随机对照试验
Tob Control. 1998 Autumn;7(3):253-61. doi: 10.1136/tc.7.3.253.
10
Customers' expectations and satisfaction with a pharmacy not providing advanced cognitive services.顾客对未提供高级认知服务的药房的期望与满意度。
Pharm World Sci. 2006 Dec;28(6):374-6. doi: 10.1007/s11096-006-9049-z. Epub 2006 Nov 21.
引用本文的文献
1
Factors affecting healthcare pathways for chronic lung disease management in Vietnam: a qualitative study on patients' perspectives.影响越南慢性肺病管理医疗路径的因素：一项关于患者观点的定性研究
BMC Public Health. 2021 Jun 15;21(1):1145. doi: 10.1186/s12889-021-11219-4.
本文引用的文献
1
Suits you? A qualitative study exploring preferences regarding the tailoring of consumer medicines information.适合你吗？一项关于探索消费者药品信息定制偏好的定性研究。
Int J Pharm Pract. 2013 Aug;21(4):207-15. doi: 10.1111/j.2042-7174.2012.00252.x. Epub 2012 Nov 13.
2
How to engage experienced medicine users at the counter for a pharmacy-based asthma inhaler service.如何在柜台吸引有经验的药品使用者参与基于药房的哮喘吸入器服务。
Int J Pharm Pract. 2012 Apr;20(2):99-106. doi: 10.1111/j.2042-7174.2011.00170.x. Epub 2011 Oct 13.
3
Patient perspective of medication information desired and barriers to asking pharmacists questions.患者对所需药物信息的看法以及向药剂师提问的障碍。
J Am Pharm Assoc (2003). 2011 Jul-Aug;51(4):510-9. doi: 10.1331/JAPhA.2011.10069.
4
Mixed methods evaluation: pharmacists' experiences and beliefs toward an interactive communication approach to patient interactions.混合方法评估：药剂师对与患者互动的互动沟通方法的经验和信念。
Patient Educ Couns. 2011 Jun;83(3):432-42. doi: 10.1016/j.pec.2011.04.038. Epub 2011 May 31.
5
Application of the cloze procedure to evaluate comprehension and demonstrate rewriting of pharmacy educational materials.运用 cloze 程序评估药学教育材料的理解程度并展示改写效果。
Ann Pharmacother. 2009 Apr;43(4):650-7. doi: 10.1345/aph.1L642. Epub 2009 Mar 10.
6
Communicating with patients the second time they present their prescription at the pharmacy. Discovering patients' drug-related problems.在患者第二次到药房取药时与他们沟通。发现患者与药物相关的问题。
Pharm World Sci. 2004 Dec;26(6):328-32. doi: 10.1007/s11096-004-0560-9.
7
Invite, listen, and summarize: a patient-centered communication technique.邀请、倾听与总结：一种以患者为中心的沟通技巧。
Acad Med. 2005 Jan;80(1):29-32. doi: 10.1097/00001888-200501000-00008.
8
Using personal selling skills to promote pharmacy services.运用个人销售技巧推广药学服务。
J Am Pharm Assoc (2003). 2003 May-Jun;43(3):363-72; quiz 373-4. doi: 10.1331/154434503321831076.
9
Two words to improve physician-patient communication: what else?改善医患沟通的两个词：还有什么？
Mayo Clin Proc. 2003 Feb;78(2):211-4. doi: 10.4065/78.2.211.
10
Physician-patient communication in the primary care office: a systematic review.基层医疗办公室中的医患沟通：一项系统综述。
J Am Board Fam Pract. 2002 Jan-Feb;15(1):25-38.
Zotero 插件