药剂师顾客对补充药物和药房实践的认知、使用和态度。
Perceptions, use and attitudes of pharmacy customers on complementary medicines and pharmacy practice.
机构信息
Cardiothoracic Surgical Research Unit, Department of Surgery, Monash University, Alfred Hospital, Melbourne, Australia.
出版信息
BMC Complement Altern Med. 2010 Jul 20;10:38. doi: 10.1186/1472-6882-10-38.
BACKGROUND
Complementary medicines (CMs) are popular amongst Australians and community pharmacy is a major supplier of these products. This study explores pharmacy customer use, attitudes and perceptions of complementary medicines, and their expectations of pharmacists as they relate to these products.
METHODS
Pharmacy customers randomly selected from sixty large and small, metropolitan and rural pharmacies in three Australian states completed an anonymous, self administered questionnaire that had been pre-tested and validated.
RESULTS
1,121 customers participated (response rate 62%). 72% had used CMs within the previous 12 months, 61% used prescription medicines daily and 43% had used both concomitantly. Multivitamins, fish oils, vitamin C, glucosamine and probiotics were the five most popular CMs. 72% of people using CMs rated their products as 'very effective' or 'effective enough'. CMs were as frequently used by customers aged 60 years or older as younger customers (69% vs. 72%) although the pattern of use shifted with older age. Most customers (92%) thought pharmacists should provide safety information about CMs, 90% thought they should routinely check for interactions, 87% thought they should recommend effective CMs, 78% thought CMs should be recorded in customer's medication profile and 58% thought pharmacies stocking CMs should also employ a complementary medicine practitioner. Of those using CMs, 93% thought it important for pharmacists to be knowledgeable about CMs and 48% felt their pharmacist provides useful information about CMs.
CONCLUSIONS
CMs are widely used by pharmacy customers of all ages who want pharmacists to be more involved in providing advice about these products.
背景
补充药物（CMs）在澳大利亚人中很受欢迎，社区药房是这些产品的主要供应商。本研究探讨了药房顾客对补充药物的使用、态度和看法，以及他们对药剂师的期望，因为这些期望与这些产品有关。
方法
从澳大利亚三个州的 60 家大型和小型、城市和农村药店中随机选择的药房顾客完成了一份匿名的、预先测试和验证的自我管理问卷。
结果
共有 1121 名顾客参与（回应率为 62%）。72%的人在过去 12 个月内使用过 CMs，61%的人每天使用处方药，43%的人同时使用处方药和 CMs。复合维生素、鱼油、维生素 C、氨基葡萄糖和益生菌是最受欢迎的五种 CMs。72%使用 CMs 的人认为他们的产品“非常有效”或“有效”。使用 CMs 的顾客中，年龄在 60 岁或以上的人与年轻顾客一样多（69%对 72%），尽管随着年龄的增长，使用模式发生了变化。大多数顾客（92%）认为药剂师应该提供关于 CMs 的安全信息，90%的人认为他们应该定期检查相互作用，87%的人认为他们应该推荐有效的 CMs，78%的人认为 CMs 应该记录在顾客的用药记录中，58%的人认为库存 CMs 的药店也应该雇佣一名补充药物从业者。在使用 CMs 的人中，93%的人认为药剂师对 CMs 有足够的了解很重要，48%的人认为他们的药剂师提供了有关 CMs 的有用信息。
结论
补充药物在所有年龄段的药房顾客中都有广泛的应用，他们希望药剂师更多地参与提供有关这些产品的建议。
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