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促进护士留任:对护士离职原因的元分析研究

Promoting retention of nurses: A meta-analytic examination of causes of nurse turnover.

作者信息

Nei Darin, Snyder Lori Anderson, Litwiller Brett J

机构信息

Darin Nei, PhD, is Consultant, Hogan Assessment Systems, Tulsa, Oklahoma. Lori Anderson Snyder, PhD, is Associate Professor, Department of Psychology, University of Oklahoma, Norman. E-mail:

出版信息

Health Care Manage Rev. 2015 Jul-Sep;40(3):237-53. doi: 10.1097/HMR.0000000000000025.

Abstract

BACKGROUND

Because the health care field is expected to be the fastest growing job field until 2020, an urgent need to focus on nurse retention exists.

PURPOSE

The aim of this study was to examine the relationships between predictors of turnover (i.e., personal characteristics, role states, job characteristics, group/leader relations, organizational/environmental perceptions, attitudinal reactions) and turnover cognitions and intentions, as well as actual turnover among nurses, in an effort to determine the strongest predictors of voluntary turnover.

METHODOLOGY

Meta-analysis was used to determine best estimates of the effect of predictors on turnover based on 106 primary studies of employed nurses. Meta-analyzed correlations were subjected to path analysis to establish the structural relationships among the study variables.

FINDINGS

Supportive and communicative leadership, network centrality, and organizational commitment are the strongest predictors of voluntary turnover based on meta-analytic correlations. Additional variables that relate to nurse turnover intentions include job strain, role tension, work-family conflict, job control, job complexity, rewards/recognition, and team cohesion.

PRACTICE IMPLICATIONS

The findings suggest that some factors, such as salary, are relatively less important in prediction of turnover. Administrators concerned about nurse turnover may more effectively direct resources toward altering certain job characteristics and work conditions in the effort to reduce voluntary turnover among nurses.

摘要

背景

由于预计到2020年医疗保健领域将成为增长最快的就业领域,因此迫切需要关注护士留用问题。

目的

本研究的目的是探讨离职预测因素(即个人特征、角色状态、工作特征、团队/领导关系、组织/环境认知、态度反应)与离职认知和意图之间的关系,以及护士的实际离职情况,以确定自愿离职的最强预测因素。

方法

基于对在职护士的106项原始研究,采用荟萃分析来确定预测因素对离职影响的最佳估计值。对荟萃分析得出的相关性进行路径分析,以建立研究变量之间的结构关系。

结果

基于荟萃分析的相关性,支持性和沟通性领导、网络中心性和组织承诺是自愿离职的最强预测因素。与护士离职意图相关的其他变量包括工作压力、角色紧张、工作与家庭冲突、工作控制、工作复杂性、奖励/认可和团队凝聚力。

实践意义

研究结果表明,某些因素,如薪资,在预测离职方面相对不太重要。关注护士离职问题的管理人员可能更有效地将资源用于改变某些工作特征和工作条件,以减少护士的自愿离职。

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