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全科医生的心理健康、工作满意度和工作压力

Mental health, job satisfaction, and job stress among general practitioners.

作者信息

Cooper C L, Rout U, Faragher B

机构信息

University of Manchester, Institute of Science and Technology.

出版信息

BMJ. 1989 Feb 11;298(6670):366-70. doi: 10.1136/bmj.298.6670.366.

Abstract

OBJECTIVE

To identify sources of job stress associated with high levels of job dissatisfaction and negative mental wellbeing among general practitioners in England.

DESIGN

Multivariate analysis of large database of general practitioners compiled from results of confidential questionnaire survey. Data obtained on independent variables of job stress, demographic factors, and personality. Dependent variables were mental health, job satisfaction, alcohol consumption, and smoking.

SETTING

National sample of general practitioners studied by university department of organisational psychology.

SUBJECTS

One thousand eight hundred seventeen general practitioners selected at random by 20 family practitioner committees in England.

INTERVENTIONS

None.

END POINT

Determination of the combination of independent variables that were predictive of mental health and job satisfaction.

MEASUREMENTS AND MAIN RESULTS

Women general practitioners both had job satisfaction and showed positive signs of mental wellbeing in contrast with other normative groups. Conversely, male doctors showed significantly higher anxiety scores than the norms, had less job satisfaction, and drank more alcohol than their women counterparts. Multivariate analysis disclosed four job stressors that were predictive of high levels of job dissatisfaction and lack of mental wellbeing; these were demands of the job and patients' expectations, interference with family life, constant interruptions at work and home, and practice administration.

CONCLUSIONS

There may be substantial benefit in providing a counselling service for general practitioners and other health care workers who suffer psychological pressure from their work.

摘要

目的

确定与英格兰全科医生高度工作不满和负面心理健康相关的工作压力源。

设计

对通过保密问卷调查结果汇编而成的全科医生大型数据库进行多变量分析。获取关于工作压力、人口统计学因素和个性等自变量的数据。因变量为心理健康、工作满意度、饮酒量和吸烟情况。

背景

由大学组织心理学系研究的全科医生全国样本。

研究对象

由英格兰20个家庭医生委员会随机挑选的1817名全科医生。

干预措施

无。

终点指标

确定可预测心理健康和工作满意度的自变量组合。

测量指标及主要结果

与其他标准组相比,女全科医生既有工作满意度,又表现出心理健康的积极迹象。相反,男医生的焦虑得分显著高于标准值,工作满意度较低,饮酒量也比女同行多。多变量分析揭示了四个可预测高度工作不满和心理健康欠佳的工作压力源;这些压力源是工作和患者期望的要求、对家庭生活的干扰、工作和家庭中的持续干扰以及执业管理。

结论

为承受工作心理压力的全科医生和其他医护人员提供咨询服务可能会带来巨大益处。

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