Hollander Marcus J, Miller Jo Ann, Kadlec Helena
PhD, is president of Hollander Analytical Services Ltd., a national health services and policy research company headquartered in Victoria, British Columbia. He can be reached by telephone at 250-384-2776 or by e-mail at
PhD, is vice-president, research and evaluation, at Hollander Analytical Services Ltd. She can be reached by telephone at 250-384-2776 or by e-mail at
Healthc Q. 2010;13(4):40-7. doi: 10.12927/hcq.2013.21997.
This article presents a framework for thinking about the key questions that need to be answered to develop new policy and program-relevant knowledge that can be used to make more informed decisions. It is a primer for administrators, policy makers and others about how to identify the knowledge they need to make decisions regarding new or existing programs. The article covers three related dimensions in evaluation: types of evaluations, key domains of inquiry and generic research questions. While the questions are generic, they can be readily adapted to any new and/or existing healthcare program evaluation. Examples of how the generic questions can be adapted to primary healthcare clinics and home care are presented.
本文提出了一个思考框架，用于探讨开发新的政策和与项目相关的知识时需要回答的关键问题，这些知识可用于做出更明智的决策。它是面向管理人员、政策制定者及其他人员的入门指南，介绍如何识别在对新的或现有的项目做出决策时所需的知识。本文涵盖评估中的三个相关维度：评估类型、关键调查领域和通用研究问题。虽然这些问题是通用的，但它们可以很容易地适用于任何新的和/或现有的医疗保健项目评估。文中还给出了将通用问题应用于基层医疗诊所和家庭护理的示例。
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