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Toward spanning the quality chasm: an examination of team functioning measures.

作者信息

Strasser Dale C, Burridge Andrea Backscheider, Falconer Judith A, Uomoto Jay M, Herrin Jeph

机构信息

Department of Rehabilitation Medicine, Emory University School of Medicine, Atlanta, GA.

Department of Educational Psychology, University of Houston, Houston, TX.

出版信息

Arch Phys Med Rehabil. 2014 Nov;95(11):2220-3. doi: 10.1016/j.apmr.2014.06.013. Epub 2014 Jul 4.

DOI:10.1016/j.apmr.2014.06.013
PMID:25007707
Abstract

OBJECTIVE

To examine the effect of 5 measures of team functioning on patient outcomes.

DESIGN

Observational, exploratory, measurement. Team functioning surveys and patient outcomes collected 1 year apart in a clinical trial were analyzed. The findings are discussed in context of the domains of team functioning, team effectiveness, and quality improvement.

SETTING

27 Veterans Affairs medical centers.

PARTICIPANTS

Staff (t1: N=356; t2: N=273) on inpatient teams and patients (t1: N=4266; t2: N=3213) treated by the teams.

INTERVENTIONS

Not applicable.

MAIN OUTCOME MEASURES

Five measures of team functioning (Physician Engagement, Shared Leadership, Supervisor Team Support, Teamness, and Team Effectiveness scales) and 3 measures of patient outcomes (functional improvement, discharge destination, and length of stay) were assessed at 2 time points with hierarchical generalized linear models to evaluate the association between team functioning measures and changes in patient outcomes.

RESULTS

Associations (P<.05) between team functioning measures and patient outcomes were found for 3 of the 15 analyses over the study period. Higher Physician Engagement scale score was associated with lower length of stay (P=.017), and increased scores on Teamness and Team Effectiveness scales correlated with higher rates of community discharge (P=.044 and .049, respectively).

CONCLUSIONS

This exploratory analysis revealed trends that team functioning corresponds with patient outcomes in clinically relevant patterns. An increase in community discharge and a decrease in length of stay were associated with higher scores of team functioning. Here, we find evidence that modifiable attributes of team functioning have a measurable effect on patient outcomes. Such findings are promising and support the need for further research on team effectiveness.

摘要

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