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患者对电子处方的认知及其对他们与医疗服务提供者关系的影响:一项定性分析。

Patient perceptions of e-prescribing and its impact on their relationships with providers: a qualitative analysis.

作者信息

Frail Caitlin K, Kline Megan, Snyder Margie E

出版信息

J Am Pharm Assoc (2003). 2014 Nov-Dec;54(6):630-3. doi: 10.1331/JAPhA.2014.13176.

Abstract

OBJECTIVE

To describe patients' perceptions of electronic (e)-prescribing and its impact on patients' quality of care, interactions with prescribers and pharmacists, and engagement in health care overall, particularly in regard to medication use.

METHODS

Semistructured, one-on-one interviews with 12 patients.

RESULTS

Patients were generally unfamiliar with the functions of integrated e-prescribing systems and did not perceive that use of such technology affected their relationships with providers. Those respondents having positive perceptions of, and experiences with e-prescribing mostly cited convenience and improvements in safety and quality, while patients with negative e-prescribing perceptions and experiences primarily expressed concern about loss of control in the medication-use process, misdirected prescriptions, and reduced communication with prescribers and pharmacists.

CONCLUSION

Patients generally felt unaffected by the use of e-prescribing technology; however, there may be opportunities to better engage and educate patients, particularly at the point of prescribing.

摘要

目的

描述患者对电子处方的看法及其对患者护理质量、与开处方者及药剂师互动以及整体医疗保健参与度的影响,特别是在药物使用方面。

方法

对12名患者进行半结构化一对一访谈。

结果

患者普遍不熟悉综合电子处方系统的功能,且未察觉到使用此类技术会影响他们与医疗服务提供者的关系。那些对电子处方有积极看法和体验的受访者大多提到了便利性以及安全性和质量的提高,而对电子处方有负面看法和体验的患者主要表达了对用药过程中失去控制权、处方错误以及与开处方者和药剂师沟通减少的担忧。

结论

患者普遍感觉未受电子处方技术使用的影响;然而,可能有机会更好地让患者参与并对其进行教育,特别是在开处方之时。

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