Lu Sai, Kerr Debra, McKinlay Louise
Victoria University, St. Albans, Victoria, Australia.
Int J Nurs Pract. 2014 Oct;20(5):451-9. doi: 10.1111/ijn.12158. Epub 2013 Aug 23.
Within the context of contemporary nursing practice, bedside handover has been advocated as a potentially more suitable mode for achieving patient-centred care. Given that patients can play an important role in the process, better understanding of patients' perspectives of bedside handover could be a critical determinate for successful implementation of the practice. Using a phenomenological approach, this study attempted to explore patients' perceptions of bedside nursing handover. Four key themes emerged from the patient interviews: 'a more effective and personalised approach', 'being empowered and contributing to error minimization', 'privacy, confidentiality and sensitive topics', and 'training need and avoidance of using technical jargon'. Patients welcome bedside handover as they can be empowered through participation in the process. Nevertheless, attention is needed to ensure that adequate training is provided to nurses and to minimize the use of technical jargon so that handover is delivered with a professional and consistent approach.
在当代护理实践的背景下，床边交接班被倡导为一种可能更适合实现以患者为中心护理的模式。鉴于患者在这一过程中可以发挥重要作用，更好地理解患者对床边交接班的看法可能是该实践成功实施的关键决定因素。本研究采用现象学方法，试图探索患者对床边护理交接班的认知。患者访谈中出现了四个关键主题：“更有效和个性化的方法”、“获得授权并有助于将错误最小化”、“隐私、保密和敏感话题”以及“培训需求和避免使用专业术语”。患者欢迎床边交接班，因为他们可以通过参与这一过程获得授权。然而，需要注意确保为护士提供充分的培训，并尽量减少专业术语的使用，以便以专业和一致的方式进行交接班。
