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床边交接班对患者认知及医院组织成果的影响:一项系统综述

Impact of Bedside Handover on Patient Perceptions and Hospital Organizational Outcomes: A Systematic Review.

作者信息

Daicampi Chiara, Veronese Mayra, Cesaro Elisabetta

机构信息

Department of Medicine, University of Padua, Padua, Italy.

Department of Health Professions, University Hospital of Padua, Padua, Italy.

出版信息

J Nurs Manag. 2025 Jul 21;2025:3803491. doi: 10.1155/jonm/3803491. eCollection 2025.

DOI:10.1155/jonm/3803491
PMID:40726546
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC12303637/
Abstract

Nursing handover is a critical component of healthcare, ensuring continuity of care and patient safety. Bedside handover, conducted at the patient's bedside during shift changes, has been proposed as a strategy to enhance communication among healthcare professionals, increase patient involvement, and optimize hospital efficiency. However, concerns persist regarding privacy, time constraints, and the quality of information exchanged. This systematic review aims to assess the impact of bedside handover on patient outcomes and hospital organizational performance, evaluating both its benefits and challenges. A systematic review was conducted following PRISMA guidelines. Quantitative and qualitative studies published between 2004 and 2024 were retrieved from PubMed, Scopus, and CINAHL. The methodological quality of the selected studies was assessed using the Joanna Briggs Institute (JBI) appraisal tools. Data were synthesized narratively. Out of 6396 initially identified records, 14 studies met the inclusion criteria, but one was excluded following quality appraisal due to low methodological quality. Therefore, 13 studies were included in the final review. Bedside handover was associated with significant benefits for patients, including improved perceived safety, satisfaction, reduced anxiety, and active involvement in their care. From an organizational perspective, bedside handover led to reduced handover duration, decreased shift overtime, and fewer nurse call requests, contributing to cost savings. However, concerns about patient privacy and variability in implementation practices were identified as potential barriers. Bedside handover represents a valuable opportunity to improve patient-centered care and hospital efficiency. Despite certain challenges, its advantages outweigh its drawbacks. Effective implementation requires addressing privacy concerns and providing adequate training for healthcare professionals to ensure consistency and adherence to best practices.

摘要

护理交接班是医疗保健的关键组成部分,可确保护理的连续性和患者安全。床边交接班是在轮班期间于患者床边进行的,已被提议作为一种增强医护人员之间沟通、提高患者参与度并优化医院效率的策略。然而,对于隐私、时间限制以及信息交换质量的担忧依然存在。本系统评价旨在评估床边交接班对患者结局和医院组织绩效的影响,同时评估其益处和挑战。按照PRISMA指南进行了一项系统评价。从PubMed、Scopus和CINAHL中检索了2004年至2024年发表的定量和定性研究。使用乔安娜·布里格斯研究所(JBI)评估工具对所选研究的方法学质量进行评估。对数据进行了叙述性综合分析。在最初识别出的6396条记录中,有14项研究符合纳入标准,但由于方法学质量较低,其中1项在质量评估后被排除。因此,最终评价纳入了13项研究。床边交接班对患者具有显著益处,包括提高安全感、满意度、减轻焦虑以及积极参与自身护理。从组织角度来看,床边交接班缩短了交接班时间,减少了轮班加班时间,护士呼叫请求也减少了,有助于节省成本。然而,对患者隐私的担忧以及实施做法的差异被确定为潜在障碍。床边交接班是改善以患者为中心的护理和医院效率的宝贵机会。尽管存在某些挑战,但其优点大于缺点。有效实施需要解决隐私问题,并为医护人员提供充分培训,以确保一致性并遵守最佳实践。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/32ed/12303637/3f5c4cfe0e76/JONM2025-3803491.001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/32ed/12303637/3f5c4cfe0e76/JONM2025-3803491.001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/32ed/12303637/3f5c4cfe0e76/JONM2025-3803491.001.jpg

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本文引用的文献

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Perceptions of Patients and Nurses about Bedside Nursing Handover: A Qualitative Systematic Review and Meta-Synthesis.患者与护士对床边护理交接班的认知:一项定性系统评价与元整合分析
Nurs Res Pract. 2024 Apr 29;2024:3208747. doi: 10.1155/2024/3208747. eCollection 2024.
2
Correlation between the quality of nursing handover, job satisfaction, and group cohesion among psychiatric nurses.精神科护士护理交接班质量、工作满意度与团队凝聚力之间的相关性
BMC Nurs. 2022 Apr 11;21(1):86. doi: 10.1186/s12912-022-00864-8.
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Improving patient-centred care through a tailored intervention addressing nursing clinical handover communication in its organizational and cultural context.
通过一项针对护理临床交接沟通的组织和文化背景的定制干预措施,改善以患者为中心的护理。
J Adv Nurs. 2022 May;78(5):1413-1430. doi: 10.1111/jan.15110. Epub 2022 Jan 17.
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Impact of Structured Clinical Handover Protocol on Communication and Patient Satisfaction.结构化临床交接班协议对沟通及患者满意度的影响
J Patient Exp. 2021 Mar 3;8:2374373521997733. doi: 10.1177/2374373521997733. eCollection 2021.
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The PRISMA 2020 statement: an updated guideline for reporting systematic reviews.PRISMA 2020 声明:系统评价报告的更新指南。
BMJ. 2021 Mar 29;372:n71. doi: 10.1136/bmj.n71.
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Shift-to-shift nursing handover interventions associated with improved inpatient outcomes-Falls, pressure injuries and medication administration errors: An integrative review.与改善住院患者结局相关的交接班护理干预措施——跌倒、压疮和用药错误:一项综合综述
Nurs Health Sci. 2021 Jun;23(2):337-351. doi: 10.1111/nhs.12825. Epub 2021 Apr 11.
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Clinical handover and handoff in healthcare: a systematic review of systematic reviews.临床交接和医疗保健中的交接班:系统评价的系统评价。
Int J Qual Health Care. 2021 Feb 20;33(1). doi: 10.1093/intqhc/mzaa170.
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A systematic review on the structured handover interventions between nurses in improving patient safety outcomes.系统评价护士间结构化交接班干预对改善患者安全结局的影响。
J Nurs Manag. 2020 Apr;28(3):744-755. doi: 10.1111/jonm.12936. Epub 2020 Feb 11.
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Nursing handovers and patient safety: Findings from an umbrella review.护理交接班与患者安全:伞式综述的研究结果。
J Adv Nurs. 2020 Apr;76(4):927-938. doi: 10.1111/jan.14288. Epub 2019 Dec 29.
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Communication: Is There a Standard Handover Technique to Transfer Patient Care?沟通:是否存在用于交接患者护理的标准交接技术?
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