新西兰法定心理健康服务中政府政策在服务发展中的作用：对政策规划与发展的启示
The role of government policy in service development in a New Zealand statutory mental health service: implications for policy planning and development.
作者信息
Stanley-Clarke Nicky, Sanders Jackie, Munford Robyn
机构信息
Lecturer, School of Health and Social Services, Massey University, New Zealand
Associate Professor, School of Health and Social Services, Massey University, New Zealand.
出版信息
Australas Psychiatry. 2014 Dec;22(6):557-9. doi: 10.1177/1039856214555890. Epub 2014 Oct 21.
OBJECTIVE
To explore the relationship between government policy and service development in a New Zealand statutory mental health provider, Living Well.
METHOD
An organisational case study utilising multiple research techniques including qualitative interviews, analysis of business and strategic documents and observation of meetings.
RESULTS
Staff understood and acknowledged the importance of government policy, but there were challenges in its implementation.
CONCLUSION
Within New Zealand's statutory mental health services staff struggled to know how to implement government policy as part of service development; rather, operational concerns, patient need, local context and service demands drove the service development process.
目的
探讨新西兰法定心理健康服务机构“生活美好”（Living Well）中政府政策与服务发展之间的关系。
方法
采用组织案例研究，运用多种研究技术，包括定性访谈、业务与战略文件分析以及会议观察。
结果
工作人员理解并认可政府政策的重要性，但在政策实施方面存在挑战。
结论
在新西兰法定心理健康服务体系中，工作人员难以知晓如何将政府政策作为服务发展的一部分来实施；相反，运营问题、患者需求、当地情况和服务需求推动着服务发展进程。
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