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[应对卫生系统中的等待时间——国际比较概述]

[Dealing with Waiting Times in Health Systems - An International Comparative Overview].

作者信息

Finkenstädt V

机构信息

Wissenschaftliches Institut der PKV (WIP), Köln.

出版信息

Gesundheitswesen. 2015 Oct;77(10):768-74. doi: 10.1055/s-0034-1387758. Epub 2014 Nov 19.

Abstract

OBJECTIVES

Waiting times in the health system are a form of rationing that exists in many countries. Previous studies on this topic are mainly related to the problem of international comparability of waiting times or on the presentation of national strategies as to how they should be reduced. This review adds to this analysis and examines how the OECD countries deal with waiting times in the health-care system and investigates which information is published about waiting for what purpose. Furthermore, waiting times and the type of health system financing are compared.

METHODS

A systematic internet research on waiting times in the health-care system was conducted on the websites of the competent authorities (Ministry of Health or other authorities and institutions). The identified publications were then examined for the purpose of their deployment. Finally, the OECD Health Data were analysed to determine the relationship between tax and contribution financing of public health care expenditure. The primary form of financing was compared with the results of the waiting time analysis.

RESULTS

16 OECD countries are identified which officially collect and publish administrative data on waiting times on the Internet. The data are processed differently depending on the country. By providing this information, two main objectives are pursued: a public monitoring of waiting times in the health system (14 countries) and information for patients on waiting times (9 countries). Official statistics on waiting times exist mainly in countries with tax-financed health systems, whereas this is not the case in the majority of OECD countries with health systems that are funded through contributions.

CONCLUSION

The publication of administrative waiting times data is primarily intended to inform the patient and as a performance indicator in terms of access to health care. Even if data on waiting times are published, the publication of indicators and the management of waiting lists alone will not solve the problem. Rather, the analysis shows that in tax-funded health systems access to medical care is frequently rationed and the demand side is often regulated by waiting lists.

摘要

目标

卫生系统中的候诊时间是许多国家存在的一种资源分配形式。此前关于该主题的研究主要涉及候诊时间的国际可比性问题,或关于各国应如何减少候诊时间的战略呈现。本综述在此分析基础上,考察经合组织国家如何应对卫生保健系统中的候诊时间,并调查出于何种目的发布了哪些信息。此外,还对候诊时间与卫生系统融资类型进行了比较。

方法

在主管当局(卫生部或其他当局及机构)的网站上对卫生保健系统中的候诊时间进行了系统的网络研究。然后检查所确定的出版物的发布目的。最后,分析经合组织卫生数据,以确定公共卫生保健支出的税收和缴费融资之间的关系。将主要融资形式与候诊时间分析结果进行比较。

结果

确定了16个经合组织国家在互联网上正式收集并发布关于候诊时间的行政数据。不同国家对数据的处理方式不同。通过提供这些信息,追求两个主要目标:对卫生系统中的候诊时间进行公众监督(14个国家)以及为患者提供候诊时间信息(9个国家)。候诊时间的官方统计主要存在于税收资助卫生系统的国家,而在大多数通过缴费资助卫生系统的经合组织国家则并非如此。

结论

行政候诊时间数据的发布主要旨在告知患者,并作为获得医疗保健方面的绩效指标。即使发布了候诊时间数据,仅发布指标和管理候诊名单也无法解决问题。相反,分析表明,在税收资助的卫生系统中,获得医疗服务经常受到资源分配限制,需求方往往通过候诊名单进行调控。

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