Zailani Suhaiza, Iranmanesh Mohammad, Nikbin Davoud, Beng Jameson Khoo Cheong
University of Malaya, Kuala Lumpur, Malaysia.
J Med Syst. 2015 Jan;39(1):172. doi: 10.1007/s10916-014-0172-4. Epub 2014 Dec 11.
With today's highly competitive market in the healthcare industry, Radio Frequency Identification (RFID) is a technology that can be applied by hospitals to improve operational efficiency and to gain a competitive advantage over their competitors. The purpose of this study is to investigate the factors that may effect RFID adoption in Malaysia's healthcare industry. In addition, the moderating role of occupational level was tested. Data was collected from 223 managers as well as healthcare and supporting staffs. This data was analyzed using the partial least squares technique. The results show that perceived ease of use and usefulness, government policy, top management support, and security and privacy concerns have an effect on the intent to adopt RFID in hospitals. There is a wide gap between managers and healthcare staff in terms of the factors that influence RFID adoption. The results of this study will help decision makers as well as managers in the healthcare industry to better understand the determinants of RFID adoption. Additionally, it will assist in the process of RFID adoption, and therefore, spread the usage of RFID technology in more hospitals.
在当今医疗行业竞争激烈的市场环境下，射频识别（RFID）技术可供医院应用，以提高运营效率并获得相对于竞争对手的竞争优势。本研究的目的是调查可能影响马来西亚医疗行业采用RFID的因素。此外，还测试了职业水平的调节作用。数据收集自223名管理人员以及医疗保健和辅助人员。使用偏最小二乘法对这些数据进行了分析。结果表明，感知易用性和有用性、政府政策、高层管理支持以及安全和隐私问题对医院采用RFID的意愿有影响。在影响采用RFID的因素方面，管理人员和医疗保健人员之间存在很大差距。本研究结果将有助于医疗行业的决策者和管理人员更好地理解采用RFID的决定因素。此外，它将有助于RFID的采用过程，从而在更多医院推广RFID技术的使用。
