Iranmanesh Mohammad, Zailani Suhaiza, Nikbin Davoud
Faculty of Business and Accountancy, University of Malaya, Kuala Lumpur, Malaysia (Drs Iranmanesh and Zailani); and Faculty of Business, Sohar University, Sohar, Sultanate of Oman (Mr Nikbin).
Qual Manag Health Care. 2017 Apr/Jun;26(2):116-123. doi: 10.1097/QMH.0000000000000134.
Radio-frequency identification (RFID) has been proved to be an effective tool both for improving operational efficiency and for gaining competitive advantage in the health care industry despite its relatively low-usage rate in hospitals. The sustained use of RFID by health care professionals will promote its development in the long term. This study evaluates the acceptance continuance of RFID among health care professionals through technology continuance theory (TCT). Data were collected from 178 medical professionals in Malaysia and were then analyzed using the partial least squares technique. The analysis showed that the TCT model provided not only a thorough understanding of the continuance behavior of health care professionals toward RFID but also the attitudes, satisfaction, and perceived usefulness of professionals toward it. The results of this study are expected to assist policy makers and managers in the health care industry in implementing the RFID technology in hospitals by understanding the determinants of continuance of RFID usage intention.
尽管射频识别（RFID）在医院的使用率相对较低，但它已被证明是提高医疗行业运营效率和获取竞争优势的有效工具。医疗保健专业人员对RFID的持续使用将从长远上促进其发展。本研究通过技术持续理论（TCT）评估医疗保健专业人员对RFID的接受持续性。数据收集自马来西亚的178名医学专业人员，然后使用偏最小二乘法技术进行分析。分析表明，TCT模型不仅能深入理解医疗保健专业人员对RFID的持续行为，还能了解专业人员对其的态度、满意度和感知有用性。预计本研究结果将有助于医疗行业的政策制定者和管理者通过了解RFID使用意图持续的决定因素，在医院实施RFID技术。
