School of Business, University of Maryland.
J Appl Psychol. 2015 May;100(3):917-34. doi: 10.1037/a0038452. Epub 2014 Dec 22.
Although past research has identified the effects of emotional intelligence on numerous employee outcomes, the relationship between emotional intelligence and creativity has not been well established. We draw upon affective information processing theory to explain how two facets of emotional intelligence-emotion regulation and emotion facilitation-shape employee creativity. Specifically, we propose that emotion regulation ability enables employees to maintain higher positive affect (PA) when faced with unique knowledge processing requirements, while emotion facilitation ability enables employees to use their PA to enhance their creativity. We find support for our hypotheses using a multimethod (ability test, experience sampling, survey) and multisource (archival, self-reported, supervisor-reported) research design of early career managers across a wide range of jobs.
尽管过去的研究已经确定了情绪智力对许多员工结果的影响，但情绪智力和创造力之间的关系尚未得到很好的确定。我们借鉴情感信息处理理论来解释情绪智力的两个方面——情绪调节和情绪促进——如何塑造员工的创造力。具体来说，我们提出情绪调节能力使员工在面对独特的知识处理要求时能够保持更高的积极情绪（PA），而情绪促进能力使员工能够利用他们的 PA 来提高创造力。我们使用广泛的工作领域中早期职业经理人的多方法（能力测试、经验抽样、调查）和多来源（档案、自我报告、主管报告）研究设计来支持我们的假设。
