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Patient-centered care in diagnostic radiology: lessons learned from patient interviews prior to musculoskeletal magnetic resonance imaging.

作者信息

Davis Derik L, Mulligan Michael E, Moszkowicz Arie, Resnik Charles S

机构信息

Department of Diagnostic Radiology and Nuclear Medicine, University of Maryland School of Medicine, Baltimore (Drs Davis, Mulligan, and Resnik); and Angelina Diagnostic Radiology Associates, Lufkin, Texas (Dr Moszkowicz).

出版信息

Qual Manag Health Care. 2015 Jan-Mar;24(1):38-44. doi: 10.1097/QMH.0000000000000047.

DOI:10.1097/QMH.0000000000000047
PMID:25539489
Abstract

BACKGROUND

Since most radiologists do not meet with patients, questionnaires often substitute for face-to-face interviews to collect patients' history. We report the effect of direct radiologist-patient interviews on the quality of patient history recorded for musculoskeletal magnetic resonance imaging.

METHODS

Magnetic resonance imaging questionnaires completed by outpatients were separated into 2 cohorts: (1) imaging center (IC) forms with no radiologist interviews; (2) hospital (H) forms with radiologist-patient interviews. Three blinded radiologists independently scored each questionnaire for quality on a 5-point scale. A separate quantitative analysis was also performed. The unpaired t test, Fischer exact test, and χ² test were used to compare the cohorts.

RESULTS

The mean score of the H cohort among reviewers was superior to the IC cohort: 3.79 (±0.98) versus 3.04 (±1.00), P < .0001. Each reviewer also independently found the H cohort to be of higher quality for patient history, P < .0001. For the IC cohort, 7.8% of questionnaires did not report a single symptom versus 0.0% in the H cohort, P = .0331. Also, the IC cohort recorded symptoms in 2 or less words more often than the H cohort, P < .0001.

CONCLUSION

Brief radiologist-patient interviews are superior for obtaining a higher quality of patient history for musculoskeletal MRI than patient questionnaires alone.

摘要

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引用本文的文献

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Enhancing patient value efficiently: Medical history interviews create patient satisfaction and contribute to an improved quality of radiologic examinations.高效提升患者价值:病史访谈可提升患者满意度,有助于改善放射检查质量。
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J Am Coll Radiol. 2017 Sep;14(9):1215-1218. doi: 10.1016/j.jacr.2017.01.053. Epub 2017 Apr 29.