Perumall Vinodh Vayara, Sellamuthu Pulivendhan, Harun Rahmat, Zenian Mohd Sofan
Department of Neurosurgery, Hospital Queen Elizabeth 2, Lorong Bersatu, Off Jalan Damai, 88300 Luyang, Kota Kinabalu, Sabah, Malaysia.
Asian J Neurosurg. 2015 Jan-Mar;10(1):1-4. doi: 10.4103/1793-5482.151500.
Healthcare costs continue to rise every day as the demand outgrows the supply of surgeons. The application of telephone consultation for immediate management is needed as most neurosurgeons are technology orientated. This enables a specialist at a remote mobile site to receive the necessary information and reduce transmission time, from the second the patient is seen till the management is obtained.
We conducted a survey on smartphone ownership among doctors and gathered cases that needed neurosurgical input from 1(st) November 2012 till 30(th) April 2013 from all 24 district hospitals in Sabah, Malaysia.
The percentage of smartphone ownership among doctors surveyed and usage of it for remote and daily medicine at various departments at Queen Elizabeth Hospital, Kota Kinabalu, which shows at least 90% smartphone ownership and proves 100% ownership of cross-platform instant messaging applications and its usage for remote and daily medicine. It also proves to be a more popular mode of referral compared to "teleconsultation" (TC).
In Sabah, the TC service is used for remote medical consultation and only available at four hospitals. The sender needs direct access to a computer with the TC software, and it causes delay whereas doctors using smartphones will just need to discuss the case on the spot and obtain the appropriate management within minutes. Smartphone usage is also important in daily neurosurgery especially at the department level to promote efficient communication, organization, and interaction between all the staff. As for the department's administrative sector, it is useful to notify if anyone is on leave, attending courses or even meetings as the shortage can be avoided, and redistribution easily done. It also allows us to transfer simple intra-departmental data at any time, and any place whenever required.
With all the given fact, it is clear that a day without utilizing this service in our daily life will leave us handicapped and struggling with time and resources.
由于对外科医生的需求超过了供应,医疗成本每天都在持续上升。由于大多数神经外科医生都以技术为导向,因此需要应用电话咨询进行即时处理。这使得偏远移动地点的专家能够接收必要信息,并减少从见到患者到获得处理意见的传输时间。
我们对医生的智能手机拥有情况进行了一项调查,并收集了2012年11月1日至2013年4月30日期间马来西亚沙巴州所有24家地区医院需要神经外科介入的病例。
在哥打基纳巴卢的伊丽莎白女王医院各科室接受调查的医生中,智能手机拥有率以及用于远程和日常医疗的比例,显示出至少90%的智能手机拥有率,并证明跨平台即时通讯应用程序的拥有率为100%及其用于远程和日常医疗的情况。与“电话会诊”(TC)相比,它也被证明是一种更受欢迎的转诊方式。
在沙巴州,TC服务用于远程医疗咨询,仅在四家医院可用。发送者需要直接使用装有TC软件的计算机,这会导致延误,而使用智能手机的医生只需当场讨论病例并在几分钟内获得适当的处理意见。智能手机的使用在日常神经外科中也很重要,特别是在科室层面,有助于促进所有工作人员之间的高效沟通、组织和互动。至于科室的行政部门,当有人休假、参加课程甚至会议时,通过智能手机通知很有用,这样可以避免人员短缺,并轻松进行重新分配。它还允许我们在任何时间、任何地点传输简单的部门内数据。
基于所有上述事实,显然在我们的日常生活中,如果一天不使用这项服务,我们将受到阻碍,并在时间和资源方面陷入困境。