School of Psychology.
Department of Psychology, Portland State University.
J Occup Health Psychol. 2015 Oct;20(4):405-19. doi: 10.1037/a0039004. Epub 2015 Mar 23.
In the current study we examined the role of 4 dimensions of political skill (social astuteness, interpersonal influence, networking ability, and apparent sincerity) in predicting subsequent workplace aggression exposure based on the proactive coping framework. Further, we investigated their buffering effects on the negative outcomes of experienced workplace aggression based on the transactional stress model. Data were collected from nurses at 3 time points: before graduation (Time 1, n = 346), approximately 6 months after graduation (Time 2, n = 214), and approximately 12 months after graduation (Time 3, n = 161). Results showed that Time 1 interpersonal influence and apparent sincerity predicted subsequent physical aggression exposure. Exposure to physical and/or psychological workplace aggression was related to increased anger and musculoskeletal injury, and decreased job satisfaction and career commitment. Further, all dimensions of political skill but networking ability buffered some negative effects of physical aggression, and all dimensions but social astuteness buffered some negative effects of psychological aggression.
在本研究中,我们根据主动应对框架,考察了政治技能的 4 个维度(社交敏锐度、人际影响力、网络能力和明显的诚意)在预测随后的工作场所攻击暴露中的作用。此外,我们根据交易性应激模型,调查了它们对经历工作场所攻击的负面结果的缓冲作用。数据是在三个时间点从护士那里收集的:毕业前(时间 1,n = 346)、毕业后大约 6 个月(时间 2,n = 214)和毕业后大约 12 个月(时间 3,n = 161)。结果表明,时间 1 的人际影响力和明显的诚意预测了随后的身体攻击暴露。身体和/或心理工作场所攻击的暴露与愤怒和肌肉骨骼损伤的增加以及工作满意度和职业承诺的降低有关。此外,政治技能的所有维度(但不包括网络能力)都缓冲了身体攻击的一些负面影响,而所有维度(但不包括社交敏锐度)都缓冲了心理攻击的一些负面影响。