Bentley Jeffrey R, Treadway Darren C, Williams Lisa V, Gazdag Brooke Ann, Yang Jun
Department of Management and Human Resource Management, California State University, Long Beach, Long BeachCA, United States.
Organization and Human Resource Department, University at Buffalo, State University of New York, BuffaloNY, United States.
Front Psychol. 2017 May 30;8:850. doi: 10.3389/fpsyg.2017.00850. eCollection 2017.
Research has generally revealed only a weak link, if any at all, between victimization-related experiences and job performance. Drawing on the commonly used conservation of resources perspective, we argue that such inconsistent evidence in the organizational literature stems from an over-focus on personal resources at the expense of considering the role of social resources. Victimization is an interpersonal phenomenon with social ramifications. Its effects may be better captured when measured from the standpoint of the social environment, and analyzed relative to an employee's capacity to effectively regulate those social resources. With the latter capacity being encapsulated by the construct of political skill, we conducted two studies to explore the moderating influence of employee political skill on the relationship between employee perceptions of a victimizing work environment and employee task performance. In Study 1, employees with low political skill exhibited reduced task performance when perceiving a victimizing environment, and this link was found to be mediated by tension in Study 2. Those with high political skill exhibit no change in performance across victimization perceptions in Study 2, yet an increase in performance in Study 1. We discuss our findings relative to the victimization and political skill literatures.
研究普遍表明，与受害相关的经历与工作绩效之间即便存在联系，也十分微弱。借鉴常用的资源守恒观点，我们认为组织文献中这种不一致的证据源于过度关注个人资源，而忽视了社会资源的作用。受害是一种具有社会影响的人际现象。从社会环境的角度衡量并相对于员工有效管理这些社会资源的能力进行分析时，其影响可能会得到更好的体现。鉴于后者的能力体现在政治技能这一构念中，我们进行了两项研究，以探讨员工政治技能对员工对受害工作环境的认知与员工任务绩效之间关系的调节作用。在研究1中，政治技能较低的员工在感知到受害环境时任务绩效会降低，并且在研究2中发现这种联系是由紧张情绪介导的。在研究2中，政治技能较高的员工在不同的受害感知情况下绩效没有变化，但在研究1中绩效有所提高。我们结合受害和政治技能文献讨论了我们的研究结果。
