Tomelleri Stefano, Lusardi Roberto, Artioli Giovanna
Dipartimento di Scienze Umane e Sociali, Università di Bergamo, Italy.
Acta Biomed. 2015 Mar 13;86 Suppl 1:7-18.
This article illustrates the ways in which symbolic representations of reality, embodied in metaphors and language, can affect collaborative interactions in the current situation of social and economic change. We assume that corporate transformation and organizational configurations influence health professionals' representations in largely unconscious ways and, with these, their everyday practice. On the basis of empirical data collected through 13 focus groups in an Italian hospital, our intention is to show the extent to which joint working can be linked to three main metaphors each matching specific forms of social and professional interaction. The three metaphors of collaboration constitute different attempts to interpret social and organizational changes in proactive - encouraging social innovation - or defensive terms - as actions of cultural resistance. The three metaphors are: apparatus, family and team. In different ways, the first two represent forms of resistance to change and are widely present within organizations. The latter, on the other hand, consists of a proactive way to deal with ongoing social and organizational change. This metaphor testifies to the existence of a different approach to collaborative interactions, a perspective related to specific combinations of organizational and professional characteristics. This study indicates that organizational change and collaboration can be strengthened by metaphors that illustrate open, plural and highly heterogeneous professional settings.
本文阐述了隐喻和语言中所体现的现实的象征性表征,在当前社会和经济变革形势下,如何影响合作互动。我们假定企业转型和组织架构在很大程度上以无意识的方式影响着医疗专业人员的表征,进而影响他们的日常实践。基于在一家意大利医院通过13个焦点小组收集的实证数据,我们旨在展示联合工作在多大程度上能够与三种主要隐喻联系起来,每种隐喻都对应着特定形式的社会和专业互动。这三种合作隐喻构成了不同的尝试,分别从积极(鼓励社会创新)或消极(作为文化抵制行为)的角度来解读社会和组织变革。这三种隐喻分别是:器械、家庭和团队。前两种隐喻以不同方式代表了对变革的抵制形式,在组织中广泛存在。另一方面,后者则是应对持续的社会和组织变革的一种积极方式。这种隐喻证明了存在一种不同的合作互动方式,一种与组织和专业特征的特定组合相关的视角。本研究表明,通过阐释开放、多元且高度异质的专业环境的隐喻,可以加强组织变革与合作。