Lewis Jessica J, Bhojvaid Vasundhara, Brooks Nina, Das Ipsita, Jeuland Marc A, Patange Omkar, Pattanayak Subhrendu K
a Nicholas School of the Environment , Duke University , Durham , North Carolina , USA.
J Health Commun. 2015;20 Suppl 1:28-42. doi: 10.1080/10810730.2014.994243.
Despite the potential of improved cookstoves to reduce the adverse environmental and health impacts of solid fuel use, their adoption and use remains low. Social marketing-with its focus on the marketing mix of promotion, product, price, and place-offers a useful way to understand household behaviors and design campaigns to change biomass fuel use. We report on a series of pilots across 3 Indian states that use different combinations of the marketing mix. We find sales varying from 0% to 60%. Behavior change promotion that combined door-to-door personalized demonstrations with information pamphlets was effective. When given a choice amongst products, households strongly preferred an electric stove over improved biomass-burning options. Among different stove attributes, reduced cooking time was considered most valuable by those adopting a new stove. Households clearly identified price as a significant barrier to adoption, while provision of discounts (e.g., rebates given if households used the stove) or payments in installments were related to higher purchase. Place-based factors such as remoteness and nongovernmental organization operations significantly affected the ability to supply and convince households to buy and use improved cookstoves. Collectively, these pilots point to the importance of continued and extensive testing of messages, pricing models, and different stove types before scale-up. Thus, we caution that a one-size-fits-all approach will not boost improved cookstove adoption.
尽管改良炉灶有潜力减少使用固体燃料对环境和健康造成的不利影响,但其采用率和使用率仍然很低。社会营销——侧重于促销、产品、价格和渠道的营销组合——为理解家庭行为和设计改变生物质燃料使用的活动提供了一种有用的方式。我们报告了印度三个邦开展的一系列试点项目,这些项目采用了不同的营销组合。我们发现销售量从0%到60%不等。将挨家挨户的个性化演示与信息手册相结合的行为改变推广是有效的。当在产品中进行选择时,家庭强烈倾向于选择电炉而非改良的生物质燃烧炉灶。在不同的炉灶属性中,减少烹饪时间被采用新炉灶的人认为是最有价值的。家庭明确指出价格是采用炉灶的一个重大障碍,而提供折扣(例如,如果家庭使用炉灶就给予回扣)或分期付款与更高的购买率相关。诸如偏远程度和非政府组织运营等基于地点的因素显著影响了供应以及说服家庭购买和使用改良炉灶的能力。总体而言,这些试点项目表明在扩大规模之前,持续广泛地测试信息、定价模式和不同炉灶类型的重要性。因此,我们提醒,一刀切的方法不会提高改良炉灶的采用率。