Ahanchian Mohammad Reza, Emami Zeydi Amir, Armat Mohammad Reza
Mohammad Reza Ahanchian, PhD, is graduated with Bachelor of Science Degree in Educational Management and Planning in 1987, from Isfahan University. He completed his Master's of Science Degree in Educational Management in Tehran University in 1990 and his PhD in Philosophy of Educational Management in Tehran University for Teacher Training, Iran, in Companion with Education School of Sheffield University, UK, 2002. Currently, he is an associate professor of Educational Management at the School of Education and Psychology, Ferdowsi University of Mashhad, Iran. Amir Emami Zeydi, MSN, CCRN, is graduated with Bachelor of Science Degree in Nursing in 2008, and Master's of Science Degree in Critical Care Nursing in 2011, from Mazandaran University of Medical Sciences, Sari, Iran. Currently, he is a PhD candidate in Nursing at the Mashhad School of Nursing and Midwifery, Mashhad University of Medical Sciences, Iran. Mohammad Reza Armat, MSN, is graduated from Mashhad University of Medical Sciences in 1991 with a Bachelor of Science Degree in Nursing. He completed his Master's of Science Degree in Nursing in Tarbiat Modarres University in 1995. He is an instructor in North Khorasan University of Medical Sciences, Bojnourd, Iran. Currently, he is a PhD candidate in Nursing at the Mashhad School of Nursing and Midwifery, Mashhad University of Medical Sciences, Iran.
Dimens Crit Care Nurs. 2015 May-Jun;34(3):140-5. doi: 10.1097/DCC.0000000000000106.
Conflict among nurses has been recognized as an extremely important issue within health care settings throughout the world. Identifying the conflict management style would be a key strategy for conflict management.
The aim of this study was to evaluate the prevalence of conflict management styles and its related factors among Iranian critical care nursing staff.
In a descriptive cross-sectional study, a total of 149 critical care nurses who worked in the critical care units of 4 teaching hospitals in Sari (Iran) were evaluated. A 2-part self-reported questionnaire including personal information and Rahim Organizational Conflict Inventory II was used for data collection.
Although Iranian critical care nurses used all 5 conflict management styles to manage conflict with their peers, the collaborating style was the most prevalent conflict management style used by them, followed by compromising, accommodating, avoiding, and competing. Male gender was a predictor for both compromising and competing styles, whereas position and shift time were significant predictors for compromising and competing styles, respectively.
Based on the results of this study, nurse managers need to take these factors into account in designing programs to help nurses constructively manage unavoidable conflicts in health care setting.
护士之间的冲突已被公认为全球医疗环境中极为重要的问题。确定冲突管理风格将是冲突管理的关键策略。
本研究旨在评估伊朗重症护理人员中冲突管理风格的流行情况及其相关因素。
在一项描述性横断面研究中，对伊朗萨里4家教学医院重症监护病房工作的149名重症护理护士进行了评估。使用一份包括个人信息和拉希姆组织冲突量表II的两部分自填式问卷收集数据。
尽管伊朗重症护理护士使用所有5种冲突管理风格来处理与同事的冲突，但合作风格是他们最常用的冲突管理风格，其次是妥协、迁就、回避和竞争。男性是妥协和竞争风格的预测因素，而职位和轮班时间分别是妥协和竞争风格的重要预测因素。
基于本研究结果，护士管理者在设计帮助护士建设性地管理医疗环境中不可避免冲突的项目时需要考虑这些因素。
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