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台湾养老院注册护士离职意愿潜在群体中的工作需求与工作满意度

Job Demand and Job Satisfaction in Latent Groups of Turnover Intention Among Licensed Nurses in Taiwan Nursing Homes.

作者信息

Chen I-Hui, Brown Roger, Bowers Barbara J, Chang Wen-Yin

机构信息

Assistant Professor, Department of Nursing, Asia University, 500 Lioufeng Rd., Wufeng District, Taichung, 41354, Taiwan.

Professor, School of Nursing, University of Wisconsin, Madison, Wisconsin.

出版信息

Res Nurs Health. 2015 Oct;38(5):342-56. doi: 10.1002/nur.21667. Epub 2015 May 25.

Abstract

Nurses' turnover intention is not dichotomous; it may reflect intent to leave the profession, intent to leave a type of facility, or intent to leave a specific workplace. In a latent class analysis (LCA) of data from 186 licensed nurses (RNs and LPNs) recruited from 25 nursing homes (NHs) in Taiwan, we classified nurses into turnover intention subgroups based on seven questionnaire items and used a multilevel contrast analysis to characterize the subgroups according to demographic and facility factors, job demand, and job satisfaction. A multilevel probit model was used to examine how job demand and job satisfaction influenced subgroup membership. Three turnover subgroups were identified: high turnover intention (12%), middle turnover intention (57%), and low turnover intention (31%). The high turnover intention subgroup comprised the youngest nurses and had the lowest percentage of registered nurses (RNs); nurses in this subgroup had worked the longest at the current NH and had the greatest likelihood of working at a for-profit facility. Nurses in the middle turnover intention subgroup had the lowest likelihood of working at a for-profit facility. Nurses in the low turnover intention subgroup were primarily RNs and had the shortest work experience in the current facility. Nurses in the high and middle turnover intention subgroups reported lower intrinsic job satisfaction than those with low turnover intention. Extrinsic job satisfaction mediated the relationship between job demand and turnover intention subgroup assignment. The results of this LCA can help target interventions to address heterogeneity of turnover intention and ultimately lessen turnover.

摘要

护士的离职意愿并非二元化;它可能反映出离开该职业的意愿、离开某类机构的意愿或离开特定工作场所的意愿。在对从台湾25家养老院招募的186名持牌护士(注册护士和执业护士)的数据进行的潜在类别分析(LCA)中,我们根据七个问卷项目将护士分为离职意愿亚组,并使用多层次对比分析根据人口统计学和机构因素、工作需求和工作满意度对这些亚组进行特征描述。使用多层次概率模型来检验工作需求和工作满意度如何影响亚组成员身份。确定了三个离职亚组:高离职意愿组(12%)、中离职意愿组(57%)和低离职意愿组(31%)。高离职意愿亚组由最年轻的护士组成,注册护士(RN)的比例最低;该亚组的护士在当前养老院工作的时间最长,在营利性机构工作的可能性最大。中离职意愿亚组的护士在营利性机构工作的可能性最低。低离职意愿亚组的护士主要是注册护士,在当前机构的工作经验最短。高离职意愿和中离职意愿亚组的护士报告的内在工作满意度低于低离职意愿亚组的护士。外在工作满意度介导了工作需求与离职意愿亚组分配之间的关系。这项潜在类别分析的结果有助于针对干预措施,以解决离职意愿的异质性问题,并最终减少人员流动。

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