Choi Seunghoon, Shin Hyeri, Lee Minah, Han Kimyung
Graduate School of Social Welfare, Yonsei University, Seoul 03722, Republic of Korea.
Department of Gerontology, Graduate School of East-West Medical Science, Kyung Hee University, Yongin 17104, Republic of Korea.
Nurs Rep. 2023 Mar 20;13(1):549-560. doi: 10.3390/nursrep13010050.
To prevent discontinuity of long-term care service and guarantee the quality of care, it is important to clarify the determinants of turnover intentions of long-term care workers. They are at a higher risk of experiencing violence-including physical, emotional, and sexual-from patients or their families, possibly leading to high turnover intention. This study aims to verify how having experienced client violence affect turnover intention of long-term care workers and to suggest implications to prevent frequent turnover in long-term care field. Logistic regression analysis was conducted between groups who have experienced client violence and who have not, using 2019 Korean LTC Survey data. Results revealed that, first, there were differences in determinants of turnover intention depending on groups. Second, having experienced client violence had a different effect on turnover intention based on personal characteristics. Third, gender and occupational differences were found. Based on our results, we highlighted the need for discussions on interventions to address client violence exposure among long-term care workers.
为防止长期护理服务中断并保证护理质量,明确长期护理工作者离职意愿的决定因素很重要。他们遭受患者或其家属暴力(包括身体暴力、情感暴力和性暴力)的风险更高,这可能导致较高的离职意愿。本研究旨在验证经历过客户暴力如何影响长期护理工作者的离职意愿,并提出预防长期护理领域频繁人员流动的建议。利用2019年韩国长期护理调查数据,对经历过客户暴力的群体和未经历过的群体进行了逻辑回归分析。结果显示,首先,根据群体不同,离职意愿的决定因素存在差异。其次,经历过客户暴力对离职意愿的影响因个人特征而异。第三,发现了性别和职业差异。基于我们的研究结果,我们强调有必要讨论应对长期护理工作者遭受客户暴力的干预措施。