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影响住院患儿母亲对护士信任度的因素。

Factors Creating Trust in Hospitalized Children's Mothers towards Nurses.

作者信息

Salmani Naiire, Abbaszadeh Abbas, Rassouli Maryam

机构信息

Department of Nursing, Faculty of Nursing and Midwifery, Shahid Beheshti University of Medical Sciences, Tehran, Iran.

出版信息

Iran J Pediatr. 2014 Dec;24(6):729-38. Epub 2014 Oct 25.

PMID:26019779
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC4442835/
Abstract

OBJECTIVE

Trust is proposed as the necessary foundation to achieve better performance in the nursing of children. In this regard, Pediatric nurses need to achieve a deeper understanding of parents' experiences, and find out how these experiences are being related to the nursing practice. So to increase nurses' understanding of this concept based on the experiences of the recipients of nursing, the present study aims to express the factors that affect the formation of trust in mothers of hospitalized children towards the nurses.

METHODS

In this study, a qualitative design, conventional content analysis, was used. Pediatric Ward of hospitals in Yazd, Iran were the research environment. 14 mothers whose children were hospitalized in pediatric wards were selected through purposive sampling. They were deeply interviewed and data was analyzed with conventional content analysis.

FINDINGS

Data analysis led to emerging a major category "nurses' attempt for professional nursing" which includes sub-categories of commitment and empathetic caring, skill in performing duties, mothers' participation in the process of caring, being interested in pediatric nursing and establishing effective communication.

CONCLUSION

Findings from the study showed that mothers know different factors involved in establishing confidence in nurses. Managers and people in charge in the field of nursing - regarding these findings - can design and perform necessary training programs to increase knowledge and skills for pediatric nursing, to win the trust of mothers and children in hospital for an effective step towards providing a better nursing care.

摘要

目的

信任被认为是在儿童护理中取得更好绩效的必要基础。在这方面,儿科护士需要更深入地理解父母的经历,并弄清楚这些经历与护理实践是如何相关的。因此,为了基于护理接受者的经历增强护士对这一概念的理解,本研究旨在阐述影响住院儿童母亲对护士信任形成的因素。

方法

本研究采用定性设计,即传统内容分析法。伊朗亚兹德医院的儿科病房为研究环境。通过目的抽样选取了14名孩子在儿科病房住院的母亲。对她们进行了深入访谈,并采用传统内容分析法对数据进行了分析。

结果

数据分析得出一个主要类别“护士的专业护理努力”,其中包括承诺与移情关怀、履行职责的技能、母亲参与护理过程、对儿科护理的兴趣以及建立有效沟通等子类别。

结论

研究结果表明,母亲们了解建立对护士信任所涉及的不同因素。护理领域的管理人员和负责人基于这些研究结果,可以设计并实施必要的培训项目,以增加儿科护理的知识和技能,赢得医院中母亲和孩子的信任,朝着提供更好的护理迈出有效一步。

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本文引用的文献

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Strengths and weaknesses of parent-staff communication in the NICU: a survey assessment.NICU 中家长-医护人员沟通的优势和不足:一项调查评估。
BMC Pediatr. 2013 May 7;13:71. doi: 10.1186/1471-2431-13-71.
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What does family-centred care mean to nurses and how do they think it could be enhanced in practice.家庭为中心的护理对护士意味着什么,以及他们认为如何在实践中加强家庭为中心的护理。
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The maternal experience of kangaroo holding.袋鼠式护理的母亲体验。
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Public trust in health care: a comparison of Germany, The Netherlands, and England and Wales.公众对医疗保健的信任:德国、荷兰以及英格兰和威尔士的比较。
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