Sue S, Allen D B, Conaway L
Am J Community Psychol. 1978 Apr;6(2):137-46. doi: 10.1007/BF00881035.
An examination was made of the services received by Chicano and Native American clients in 17 community mental health facilities. Although these minority clients differed from Anglos in demographic variables, there was no evidence that they were rendered inferior or discriminatory services. However, failure to return for therapy was much higher among minority clients. Possible reasons for this failure to return are discussed. It is suggested that for ethnic group clients, equality of services may not mean responsive services.
对17家社区心理健康机构中墨西哥裔美国人和美国原住民客户所接受的服务进行了调查。尽管这些少数族裔客户在人口统计学变量上与盎格鲁人不同，但没有证据表明他们得到了劣质或歧视性的服务。然而，少数族裔客户未能复诊的比例要高得多。文中讨论了未能复诊的可能原因。研究表明，对于少数族裔客户来说，服务平等可能并不意味着服务周到。
