护士在围手术期科室的维权经历:一项系统综述。
Nurses' experiences of advocacy in the perioperative department: a systematic review.
作者信息
Munday Judy, Kynoch Kathryn, Hines Sonia
机构信息
The Queensland Center for Evidence Based Nursing and Midwifery: a Collaborating Center of the Joanna Briggs Institute; Nursing Research Centre, Mater Health Services, South Brisbane, Queensland, Australia.
出版信息
JBI Database System Rev Implement Rep. 2015 Sep 16;13(8):146-89. doi: 10.11124/jbisrir-2015-2141.
BACKGROUND
Patient advocacy is central to nursing practice; acting as a patient advocate in the perioperative environment requires the care of patients that are highly vulnerable and unable to speak up for themselves, in a busy and often highly pressurized environment involving multiple professional groups providing care simultaneously. This can present particular challenges for nurses, particularly those unfamiliar with the expectations of being a patient advocate.
OBJECTIVES
The objective of this review was to identify the meaningfulness of perioperative nurses' experiences of advocacy. The specific objectives were to explore the following questions: • What are perioperative nurses' experiences as patient advocates? • How do perioperative nurses define advocacy? • What are the barriers to and strategies for promoting advocacy in the perioperative environment?
TYPES OF PARTICIPANTS
Registered nurses, enrolled nurses, licensed practical nurses, licensed vocational nurses, and midwives working in the perioperative department, including anesthetic, scrub/scout and post-anesthetic care room nurses, were eligible for inclusion.
PHENOMENA OF INTEREST
Perioperative nurses' experiences of acting as patient advocates were the phenomena of interest in this review. This includes experiences of the barriers to nursing advocacy, strategies used, and explorations of how nursing advocacy benefits perioperative patients.
CONTEXT
The perioperative department, including preoperative, intraoperative and postoperative recovery areas, was of interest in this review. TYPES OF STUDIES: This review aimed to consider all qualitative studies that sought to examine perioperative nurses' experiences of advocacy including but not limited to phenomenology, ethnography, hermeneutics, action research, grounded theory, feminist research and naturalistic inquiry.
SEARCH STRATEGY
Searches were conducted across 13 databases, including four for unpublished studies, with no language restriction, and with the date range of 1985 to April 2014. Studies were assessed for relevance to the review using a Verification of Relevance form developed by the reviewers and based on the recommendations of the Cochrane Collaboration.
METHODOLOGICAL QUALITY
Papers selected for retrieval were assessed by two independent reviewers for methodological validity using standardized critical appraisal instruments from the Joanna Briggs Institute Qualitative Assessment and Review Instrument. A third reviewer was used to assess three papers where disagreements between the first two reviewers could not be resolved through discussion.
DATA EXTRACTION
Data were extracted from papers included in the review using the standardized data extraction tool from Joanna Briggs Institute Qualitative Assessment and Review Instrument.
DATA SYNTHESIS
Findings were pooled using Joanna Briggs Institute Qualitative Assessment and Review Instrument. Findings were assembled and rated according to their quality, and categorized on the basis of similarity in meaning. These categories were then subjected to a meta-synthesis in order to produce a single comprehensive set of synthesized findings. The ConQual approach for grading the synthesized findings was used.
RESULTS
Nine studies were included in the review. From these, 31 findings were aggregated into five categories, which were then meta-synthesized into two synthesized findings which provide evidence for nursing practice. The two synthesized findings are: safeguarding from harm - being the patient's voice; and challenges of patient advocacy can be alleviated by experience and training.
CONCLUSIONS
Perioperative nurses identify being a voice, communicating with, and safeguarding the patient as key advocacy activities that they undertake within their roles. Establishing trust between the nurse and patient is an important aspect of patient advocacy in this environment. Acting as a patient advocate can expose perioperative nurses to workplace conflict and cause them distress. While professional experience prepares nurses to be patient advocates, less experience in the perioperative environment and time pressures were reported as barriers to the role.
背景
患者权益倡导是护理实践的核心;在围手术期环境中充当患者权益倡导者,需要在一个忙碌且压力往往很大、有多个专业团队同时提供护理的环境中,照顾极易受到伤害且无法为自己发声的患者。这可能给护士带来特殊挑战,尤其是那些不熟悉作为患者权益倡导者期望的护士。
目的
本综述的目的是确定围手术期护士权益倡导经历的意义。具体目标是探讨以下问题:•围手术期护士作为患者权益倡导者的经历是怎样的?•围手术期护士如何定义权益倡导?•在围手术期环境中促进权益倡导的障碍和策略有哪些?
参与者类型
在围手术期部门工作的注册护士、登记护士、执业护士、执业职业护士和助产士,包括麻醉护士、刷手/巡回护士和麻醉后护理室护士,均符合纳入标准。
感兴趣的现象
围手术期护士作为患者权益倡导者的经历是本综述感兴趣的现象。这包括护理权益倡导的障碍经历、所采用的策略,以及对护理权益倡导如何使围手术期患者受益的探索。
背景
本综述关注围手术期部门,包括术前、术中和术后恢复区域。
研究类型
本综述旨在纳入所有试图研究围手术期护士权益倡导经历的定性研究,包括但不限于现象学、人种志、诠释学、行动研究、扎根理论、女性主义研究和自然主义探究。
检索策略
在13个数据库中进行检索,包括4个未发表研究的数据库,无语言限制,日期范围为1985年至2014年4月。使用由评审人员制定并基于Cochrane协作网建议的相关性验证表,评估研究与综述的相关性。
方法学质量
使用乔安娜·布里格斯研究所定性评估与综述工具中的标准化批判性评价工具,由两名独立评审人员对选定进行检索的论文进行方法学有效性评估。在前两名评审人员之间的分歧无法通过讨论解决时,由第三名评审人员评估三篇论文。
数据提取
使用乔安娜·布里格斯研究所定性评估与综述工具中的标准化数据提取工具,从综述中纳入的论文中提取数据。
数据综合
使用乔安娜·布里格斯研究所定性评估与综述工具汇总研究结果。根据质量对研究结果进行整理和评级,并根据意义的相似性进行分类。然后对这些类别进行元综合,以产生一组单一的综合研究结果。采用ConQual方法对综合研究结果进行分级。
结果
本综述纳入了9项研究。从中,31项研究结果汇总为5个类别,然后元综合为两个综合研究结果,为护理实践提供了证据。这两个综合研究结果是:防止伤害——成为患者的代言人;经验和培训可以减轻患者权益倡导的挑战。
结论
围手术期护士将成为患者的代言人、与患者沟通和保护患者确定为他们在工作中开展的关键权益倡导活动。在这种环境下,护士与患者之间建立信任是患者权益倡导的一个重要方面。作为患者权益倡导者可能会使围手术期护士面临工作场所冲突并使其感到困扰。虽然专业经验使护士能够成为患者权益倡导者,但据报告,在围手术期环境中的经验较少和时间压力是担任这一角色的障碍。