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癌症护理中的工作投入:同事和上级支持的力量。

Work engagement in cancer care: The power of co-worker and supervisor support.

作者信息

Poulsen Michael G, Khan Asaduzzaman, Poulsen Emma E, Khan Shanchita R, Poulsen Anne A

机构信息

Division of Cancer Services, Princess Alexandra Hospital, QLD, Australia; Radiation Oncology Mater Centre, University of Queensland, Australia.

School of Health & Rehabilitation Sciences, The University of Queensland, Brisbane, QLD, Australia.

出版信息

Eur J Oncol Nurs. 2016 Apr;21:134-8. doi: 10.1016/j.ejon.2015.09.003. Epub 2015 Oct 10.

DOI:10.1016/j.ejon.2015.09.003
PMID:26456901
Abstract

PURPOSE

Co-worker and supervisor support can provide knowledge, advice and expertise which may improve motivation, confidence and skills. This exploratory study aimed to examine the association of co-worker and supervisor support, and other socio-demographic and practice variables with work engagement for cancer workers.

METHODS

The study surveyed 573 cancer workers in Queensland (response rate 56%). Study participants completed surveys containing demographics and psychosocial questionnaires measuring work engagement, co-worker and supervisor support. Of these respondents, a total of 553 responded to the items measuring work engagement and this forms the basis for the present analyses. Oncology nurses represented the largest professional group (37%) followed by radiation therapists (22%). About 54% of the workforce was aged >35 years and 81% were female. Multiple regression analysis was performed to identify explanatory variables independently associated with work engagement for cancer workers.

RESULTS

After adjusting for the effects of other factors, co-worker and supervisor support were both significantly associated with work engagement. Having 16 years or more experience, being directly involved in patient care, having children and not being a shift worker were positively associated with work engagement. Annual absenteeism of six days or more was associated with low work engagement. The fitted model explained 23% of the total variability in work engagement.

CONCLUSIONS

This study emphasises that health care managers need to promote co-worker and supervisor support in order to optimise work engagement with special attention to those who are not directly involved in patient care.

摘要

目的

同事和上级的支持能够提供知识、建议和专业技能,这可能会提高积极性、信心和技能。这项探索性研究旨在探讨同事和上级支持以及其他社会人口统计学和工作实践变量与癌症护理工作者工作投入之间的关联。

方法

该研究对昆士兰州的573名癌症护理工作者进行了调查(回复率为56%)。研究参与者完成了包含人口统计学和心理社会问卷的调查,这些问卷用于测量工作投入、同事和上级支持。在这些受访者中,共有553人回答了测量工作投入的项目,这构成了本分析的基础。肿瘤护士是最大的专业群体(37%),其次是放射治疗师(22%)。约54%的员工年龄超过35岁,81%为女性。进行了多元回归分析,以确定与癌症护理工作者工作投入独立相关的解释变量。

结果

在调整了其他因素的影响后,同事和上级支持均与工作投入显著相关。拥有16年或更长时间的工作经验、直接参与患者护理、有孩子且不是轮班工人与工作投入呈正相关。每年缺勤6天或更多与低工作投入相关。拟合模型解释了工作投入总变异性的23%。

结论

本研究强调,医疗保健管理者需要促进同事和上级的支持,以优化工作投入,尤其要特别关注那些不直接参与患者护理的人员。

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