Department of Social Sciences, University of Houston-Downtown, Texas.
Gerontologist. 2016 Dec;56(6):990-996. doi: 10.1093/geront/gnv095. Epub 2015 Oct 21.
Unequal power relations lie just below the surface in much of today's discourse on health care communication with older adults. Focusing on pathologies or deficits tends to reinforce stereotypes of frailty and dependency, thus framing elders as a vulnerable group requiring special assistance. Implicit stereotyping frequently colors interactions of health care personnel with older clients and their families-interactions likely to affect elders' perceptions and health outcomes. Health care providers need to be attuned to the vast and growing diversity in today's older population, wherein many older adults are exemplars of what it takes to marshal resources and cope with multifaceted challenges. Thus, elders have the potential to teach medical personnel through narratives of resilience as well as tribulation. This potential can be fully realized, however, only in contexts where communication patterns characterized by paternalism, consumerism, and collaboration are mutually recognized and selectively challenged or implemented. Promising interventions to facilitate health care communication in older adulthood might well be directed toward (a) educating both recipients and providers to become more mindful of cues that evoke stereotypical thinking, (b) promoting an institutional culture that normalizes situationally appropriate assertive responses to stereotyping, and (c) formally ratifying older adults' life experience in the training of health care personnel.
在当今与老年人进行医疗保健沟通的讨论中,不平等的权力关系在很大程度上存在于表面之下。关注病理学或缺陷往往会强化脆弱性和依赖性的刻板印象,从而将老年人框定为需要特殊帮助的弱势群体。隐含的刻板印象经常影响医疗保健人员与老年客户及其家人的互动,这些互动可能会影响老年人的看法和健康结果。医疗保健提供者需要关注当今老年人口中广泛存在的、不断增长的多样性,其中许多老年人都是调动资源和应对多方面挑战所需的典范。因此,老年人有可能通过韧性和苦难的叙述来教导医务人员。然而,只有在相互认可并选择性地挑战或实施以家长式作风、消费主义和合作为特征的沟通模式的背景下,这种潜力才能得到充分实现。促进老年期医疗保健沟通的有前途的干预措施可能包括:(a) 教育接受者和提供者更加注意引发刻板思维的线索;(b) 促进一种机构文化,使针对刻板印象的情境适当的自信反应正常化;(c) 在医疗保健人员的培训中正式认可老年人的生活经验。