Mishima Kuniko, Nishimura Hidekazu
Graduate School of System Design and Management, Keio University, Kanagawa, Japan
Graduate School of System Design and Management, Keio University, Kanagawa, Japan.
Waste Manag Res. 2016 Feb;34(2):122-8. doi: 10.1177/0734242X15615424. Epub 2015 Nov 25.
The collection and recycling of small-sized waste electrical and electronic equipment is an emerging problem, since these products contain certain amounts of critical metals and rare earths. Even if the amount is not large, having a few supply routes for such recycled resources could be a good strategy to be competitive in a world of finite resources. The small-sized e-waste sometimes contains personal information, therefore, consumers are often reluctant to put them into recycling bins. In order to promote the recycling of E-waste, collection of used products from the consumer becomes important. Effective methods involving incentives for consumers might be necessary. Without such methods, it will be difficult to achieve the critical amounts necessary for an efficient recycling system. This article focused on used mobile phones among information appliances as the first case study, since it contains relatively large amounts of valuable metals compared with other small-sized waste electrical and electronic equipment and there are a large number of products existing in the market. The article carried out surveys to determine what kind of recycled material collection services are preferred by consumers. The results clarify that incentive or reward money alone is not a driving force for recycling behaviour. The article discusses the types of effective services required to promote recycling behaviour. The article concludes that securing information, transferring data and providing proper information about resources and environment can be an effective tool to encourage a recycling behaviour strategy to promote recycling, plus the potential discount service on purchasing new products associated with the return of recycled mobile phones.
小型废弃电子电气设备的收集和回收是一个新出现的问题，因为这些产品含有一定量的关键金属和稀土。即便含量不多，但对于这些回收资源而言，拥有几条供应渠道可能是在资源有限的世界中保持竞争力的一个良好策略。小型电子垃圾有时包含个人信息，因此，消费者往往不愿将其投入回收箱。为了促进电子垃圾的回收，从消费者那里收集废旧产品变得很重要。可能需要采取一些对消费者有激励作用的有效方法。没有这些方法，将很难达到高效回收系统所需的临界数量。本文将信息家电中的废旧手机作为首个案例研究对象，因为与其他小型废弃电子电气设备相比，废旧手机含有相对大量的贵重金属，而且市场上存在大量此类产品。本文开展了调查，以确定消费者更喜欢哪种回收材料收集服务。结果表明，仅靠激励或奖励资金并非回收行为的驱动力。本文讨论了促进回收行为所需的有效服务类型。本文得出结论，确保信息安全、转移数据以及提供有关资源和环境的适当信息，可能是鼓励回收行为策略以促进回收利用的有效工具，此外，与回收手机返还相关的购买新产品的潜在折扣服务也有促进作用。
