Gabel Shemueli Rachel, Dolan Simon L, Suárez Ceretti Adriana, Nuñez Del Prado Pamela
Graduate School, Universidad del Pacifico, Jesús María, Lima, Peru.
ESADE 'Future of Work' - Chair, ESADE Business School, Ramon Llull University, Barcelona, Spain.
Stress Health. 2016 Dec;32(5):597-606. doi: 10.1002/smi.2667. Epub 2015 Dec 17.
This study examines the mediating effects of burnout and engagement on the relationships between work characteristics (work overload and social support) and turnover intentions in the nursing community of two Ibero-American countries within the job demands-resources model. The sample consists of 316 registered nurses employed in Uruguay and 502 employed in Spain. We used multiple structural equation modelling analyses. The proposed model fit the data for both nursing samples. Burnout was found to fully mediate the relationship between work overload and turnover intention, whereas work engagement partially mediates the relationship between social support and turnover intention. The results contribute to our understanding of the potential applicability of two leading empirical models and of the dynamic relationship between work characteristics and turnover intentions through work engagement and burnout. Researchers should continue to focus on gaining a broader understanding of the effects of work characteristics in healthcare facilities and the associated organizational outcomes. Copyright © 2015 John Wiley & Sons, Ltd.
本研究在工作需求-资源模型框架下，考察了倦怠和工作投入在两个伊比利亚美洲国家护理群体中工作特征（工作负荷和社会支持）与离职意愿之间关系的中介作用。样本包括乌拉圭的316名注册护士和西班牙的502名注册护士。我们采用了多重结构方程建模分析。所提出的模型与两个护理样本的数据拟合良好。研究发现，倦怠完全中介了工作负荷与离职意愿之间的关系，而工作投入部分中介了社会支持与离职意愿之间的关系。这些结果有助于我们理解两个主要实证模型的潜在适用性，以及通过工作投入和倦怠来理解工作特征与离职意愿之间的动态关系。研究人员应继续专注于更广泛地理解医疗保健机构中工作特征的影响以及相关的组织成果。版权所有© 2015约翰·威利父子有限公司。
