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加强手术交接:开发并评估一种用于提高患者安全的交接工具的有效性。

Strengthening surgical handover: Developing and evaluating the effectiveness of a handover tool to improve patient safety.

作者信息

Din Nizar, Ghaderi Shahrzad, O'Connell Rachel, Johnson Tayo

机构信息

Ashford and St Peter's NHS Foundation Trust.

出版信息

BMJ Qual Improv Rep. 2012 Dec 6;1(1). doi: 10.1136/bmjquality.u492.w164. eCollection 2012.

Abstract

The European Working Time Directive and economic challenges have led to a paradigm of shift-work becoming common, and yet the continuation of high-quality patient care remains paramount. Effective and safe transfer of clinical information is critical as emphasised by the Royal College of Surgeons document 'Safe handover: Guidance from the Working Time Directive working party (March 2007)'. The aim of this project was to design and implement a handover proforma in order to deliver a more efficient and safer system for patient care over the weekend. The surgical weekend handover proforma was designed following consultation with nursing and medical colleagues. It included a traffic light scoring system to alert the on-call team of the urgency of clinical review. An educational session was delivered to junior doctors on the surgical rotation to ensure accurate completion of the proforma. All trainee surgical doctors from Foundation Year 1 to Specialist Registrars were asked to complete a pre- and post-intervention questionnaire. Improvement was noted in all categories measured. 85% of the firms were using the new surgical weekend handover sheet. 78% of junior doctors were confident in understanding the patient's condition and executing the clinical jobs faster, with ward rounds lasting less than 3 hours. On average, 20% of patients were discharged per weekend during the trial period. Robust patient handover is vital to maintain patient safety and avoid adverse events. Our findings support the use of a surgical proforma to provide a consistent and structured approach to inpatient handover during the weekend.

摘要

《欧洲工作时间指令》和经济挑战导致轮班工作模式变得普遍,但持续提供高质量的患者护理仍然至关重要。正如皇家外科医学院文件《安全交接:工作时间指令工作小组指南(2007年3月)》所强调的,临床信息的有效和安全传递至关重要。本项目的目的是设计并实施一种交接表格,以便在周末提供一个更高效、更安全的患者护理系统。外科周末交接表格是在与护理和医疗同事协商后设计的。它包括一个红绿灯评分系统,以提醒值班团队临床复查的紧迫性。为参与外科轮转的初级医生举办了一次培训课程,以确保准确填写表格。要求从第1年住院医生到专科住院医生的所有实习外科医生填写干预前后的问卷。在所有测量类别中都发现了改善。85%的科室正在使用新的外科周末交接表。78%的初级医生有信心更快地了解患者病情并执行临床工作,病房查房时间不到3小时。在试验期间,平均每个周末有20%的患者出院。稳健的患者交接对于维护患者安全和避免不良事件至关重要。我们的研究结果支持使用外科表格,以便在周末为住院患者交接提供一致且结构化的方法。

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