Green Gemma, Aframian Arash, Bernard Jason
St George's Hospital NHS Trust, UK.
BMJ Qual Improv Rep. 2014 Nov 3;3(1). doi: 10.1136/bmjquality.u206189.w2537. eCollection 2014.
Our objective was to improve documentation and patient safety in a major trauma centre. A retrospective audit was undertaken in March 2014. Ward round entries for each orthopaedic patients on three dates were assessed against standards and analysed. The audit was repeated in April 2014, and again in August 2014. Thorough documentation is paramount in a major trauma centre. It forms a useful record of the patients hospital stay, is a legal document and is highlighted in national guidelines. It provides a basis for good handover, ensuring continuation of care and maintaining patient safety. Resultant poor compliance with Royal College guidelines in the initial audit led to the production of a new electronic based note keeping system. A meeting was held with all staff prior to introduction. Our initial results gained 75 entries, and none showed full compliance. Mean compliance per entry was 59% (0-81%). The second attempt gained 90 entries, with 30 from the weekend. Mean compliance per entry 97%. Third attempt received 61 entries, with 27 from the weekend. Mean compliance was 96%, meaning that the improvement was being maintained. Recent distressing reports regarding patient highlighted the importance of patient. Our initial audit proved there were many areas lacking in our documentation and improvement was necessary. Prior to introducing electronic systems, the implemented change has produced improvement in documentation, and provides a useful handover tool for staff.
我们的目标是改善一家大型创伤中心的病历记录情况并提高患者安全。2014年3月进行了一次回顾性审计。对照标准对三个日期的每位骨科患者的查房记录进行了评估并分析。2014年4月和8月又重复了该审计。在大型创伤中心,详尽的病历记录至关重要。它构成患者住院期间的有用记录,是一份法律文件,并且在国家指南中得到强调。它为良好的交接提供依据,确保护理的连续性并维护患者安全。初次审计中对皇家学院指南的依从性较差,这导致开发了一种新的基于电子的笔记记录系统。在引入该系统之前与所有员工召开了一次会议。我们的初次结果有75条记录,没有一条完全符合要求。每条记录的平均符合率为59%(0 - 81%)。第二次尝试有90条记录,其中30条来自周末。每条记录的平均符合率为97%。第三次尝试收到61条记录,其中27条来自周末。平均符合率为96%,这意味着改进在持续。近期有关患者的令人痛心的报告凸显了患者的重要性。我们的初次审计证明我们的病历记录在很多方面存在不足,有必要进行改进。在引入电子系统之前,所实施的变革已在病历记录方面带来改进,并为员工提供了一个有用的交接工具。