Doering Nicola, Richter Katja, Gross Horst-Michael, Schroeter Christof, Mueller Steffen, Volkhardt Michael, Scheidig Andrea, Debes Klaus
TU Ilmenau, Media Psychology and Media Design Group.
TU Ilmenau, Neuroinformatics and Cognitive Robotics Lab.
Stud Health Technol Inform. 2015;219:147-52.
Older people tend to have difficulties using unknown technical devices and are less willing to accept technical shortcomings. Therefore, a robot that is supposed to support older people in managing daily life has to adapt to the users' needs and capabilities that are very heterogeneous within the target group. The aim of the presented case study was to provide in-depth insights on individual usage patterns and acceptance of a mobile service robot in real live environments (i.e. in the users' homes). Results from three cases (users aged 67, 78 and 85 living in their own apartments) are reported. Findings on usability and user experience illustrate that the robot has considerable potential to be accepted to support daily living at home.
老年人在使用不熟悉的技术设备时往往会遇到困难，并且不太愿意接受技术缺陷。因此，一个旨在帮助老年人管理日常生活的机器人必须适应目标群体中非常多样化的用户需求和能力。本案例研究的目的是深入了解移动服务机器人在现实生活环境（即用户家中）中的个人使用模式和接受情况。报告了三个案例（分别为67岁、78岁和85岁独自居住在公寓中的用户）的结果。关于可用性和用户体验的研究结果表明，该机器人在被接受以支持在家中的日常生活方面具有相当大的潜力。
