Bookout Michelle L, Staffileno Beth A, Budzinsky Christine M
Author Affiliations: Former Administrative Director of Nursing (Dr Bookout), Vice President and Chief Nursing Officer (Ms Budzinsky), Patient Care Services, St. Alexius Medical Center, Hoffman Estates; Associate Professor (Dr Staffileno), College of Nursing, Rush University, Chicago, Illinois.
J Nurs Adm. 2016 Apr;46(4):181-6. doi: 10.1097/NNA.0000000000000328.
Patient-centered care is a key driver for the nation's health system, yet patient experience surveys indicate that hospitals are far from achieving favorable outcomes. Partnering with patients and families through a patient and family advisory council (PFAC) advances the practice of patient-centered care to improve outcomes and experiences. This article describes the process of implementing a PFAC and presents outcomes related to patients' perception of pain management in the acute care hospital setting.
以患者为中心的护理是国家卫生系统的关键驱动力,但患者体验调查表明,医院远未取得理想的成果。通过患者及家属咨询委员会(PFAC)与患者及其家属合作,可推动以患者为中心的护理实践,从而改善治疗结果和体验。本文描述了实施PFAC的过程,并呈现了与患者在急症医院环境中对疼痛管理的认知相关的结果。